GE Healthcare · MRExciteOvationSigna2223880
VRE Reset Failure Due to ICN
Symptom
Unable to Download or Reset the TPS MGD or ISE Unable to download TPS or ISE or MGD chassis
Error message
2223880 Reset TPS was not successful. Board Failure Status APS: Pass, SCP:Pass, AGP:Pass, VRE:Fail. see long Error: 2223880 Host: OVMRI1 Process: NSP File: TardisReset.cc Line: 491 Exception Class: Unknown Function: Host: NSP Reset TPS was not successful. Board Failure Status: APS: Pass, SCP: Pass, AGP: Pass,VRE: Fail. Extended Error : The MGD failed to start a TPS Reset. Either the serial connection to the MGD STIF Board is not working or the Ethernet connection from the Host to the MGD Hub is not working. Run the APS, AGP, and SCP Host Data path ping tests to check the Ethernet connections. Run the APS, AGP, and SCP Board Level Diagnostics to check the SCSI Serial Expansion. The STIF Board serial connection is not tested. If both sets of diagnostics pass but yet the TPS Reset still fails then please closely inspect the serial connection between the SCSI Serial Expansion and the MGD STIF Board. APS, AGP, and SCP Board Level Diagnostics included. VRE failure can sometimes trigger the failure of MGD boards. Failure of SCP with APS/AGP board can be a indicator on the failure on respective board. On APS,SCP,AGP failure run the Board Level Diagnostics to conform the status.
Applies to
- Models
- Excite, Ovation, Signa
- Product
- Excite HDe. For Hino HDe 14.0 and HDe 15.0 Software Systems only
- Software
- HDe 15.0 For Hino Excite HDe 15.0 systems only.
- Component
- 5130108 Value Image Compute Node Value ICN used on HDe, ProfileHD and OvationHD
- Area
- MR
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