Error 2227915 caused by AP board in the MGD chassis.
Symptom
Unable to Scan with Error No. 2227915 The RDBM Read Header function returned the following error 6 The IT link is possibly disconnected or the IT Boards are not communicating See Long Description The system gives the following errors immediately once autoprescan is passed and scan begins. This happens on all coils once this error occurs. 2227915 "The RDBM Read Header function returned the following error :6 The IT link is possibly disconnected or the IT Boards are not communicating." 2249422 "An ermes-triggered error was detected in task dir (0x396E558) for ermes number 2227915. Additional info in /usr/g/service/log/vxermesTrgLg-9102" Ran the IT diags and got the following error: 2252055 "IT-Host Card driver initialization error. This error usually means that the IT cable is disconnected or that the cable is damaged." PQR 13065908
Error message
2227915 The RDBM Read Header function returned the following error: 6. The IT Link is possibly disconnected or the IT boards are not communicating.
Applies to
- Models
- Excite
- Product
- Excite Includes Excite 1 and Excite 2, 10.0, 11.0 and 11.1 Software.
- Software
- 11.0 Only for 1.5T Excite product. 12.0 is Excite HD and 14.0 is Excite HDx. Note, 3T Excite goes with software G3, not 11.0 or 11.1.
- Component
- 2325947-13 AP Reflex Minerva II 400B Board Slave Checkout Resolution 'Reflex AP Troubleshooting Tips" before ordering. GE part-number Mercury part-number Description M3000RJ Reflex 400B 901-07014 System bundle consisting of 1 900-07071, 1 900-07072 2325947-12 900-07072 Minerva-2 motherboard configured as master 2325947-13 900-07071 Minerva-2 motherboard configured as slave GE part-number Mercury part-number Description M3000RJ Reflex 400B 901-07014 System bundle consisting of 1 900-07071, 1 900-07072 2325947-12 900-07072 Minerva-2 motherboard configured as master 2325947-13 900-07071 Minerva-2 motherboard configured as slave
- Area
- MR
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