Applications software fails to boot up completely and automatically shuts itself back down.

Symptom

Error message

Error: 210000428 Unable to establish connection for repository iosterra|terradb session See long description for full error Tue Jan 29 06:51:29 2008 Error: 210000428 Host: gevct2 Process: dms File: Initialize.cxx Line: 396 Unable to establish connection for repository iosterra|terradb session

Error: 210000447 unable to connect to session dms_session with error code -2 See long description for details Tue Jan 29 06:51:29 2008 Error: 210000447 Host: gevct2 Process: dms File: DMFInstall.cxx Line: 229 Error: unable to connect to session dms_session with error code -2 error message Session Not Connected

Error: 200002357 A HOST SHUTDOWN was initiatied by the unexpected termination of dms since other processes depend on it to come up. See long description for a sample error. Tue Mar 18 08:58:45 2008 Error: 200002357 Host: jghls64 Process: cupMonitor File: ssProcStop.c Line: 954 A HOST SHUTDOWN was initiatied by the unexpected termination of dms since other processes depend on it to come up.

Applies to

Models

Discovery

Product

Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Software

09MW29.14 for Discovery CT750 HD 09MW29.14 for Discovery CT750 HD FMI 25416 09MW29.14.V40_PS_HD64_G_GT - Discovery CT750 HD Collector 09MW29.14 5344429 Rev 3 includes OS and Application CD's - Operating System Linux 5.3.10 Software CD 5344428 Rev 1 - Application CT750 HD DVD 09MW29.14 5344425 Rev 3 ======================================================= - Class C CT750 5344426 Rev 3 - Class M CT750 5344427 Rev 3 An On-site / Remote identification aid . (Example: check_config) Result from check_config or swhwinfo: 09MW29.14.V40_PS_HD64_G_GTM 09MW29.14.V40_PS_HD64_G_GTL

Area

CT

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