GE Healthcare · CTDiscovery200610002
System could not connect to ECG Editor.
Symptom
When selecting a cardiac scan series in Retro Recon get pop up attention error that says: System could not connect to ECG Editor. Please exit retroRecon and try again. See long description for a picture of the error message. When selecting a cardiac scan series in Retro Recon get pop up attention error that says: System could not connect to ECG Editor. Please exit retroRecon and try again.
Error message
Error: 200610002 EKGBroker could not communicate with EKGViewer. Communication error between EKGBroker and EkgEditor. EkgEditor needs to be restarted. See long description for a sample error message. Fri Jul 23 11:41:32 2010 Error: 200610002 Host: hdg1 Process: EKGBroker File: Editor.cxx Line: 223 EKGBroker could not communicate with EKGViewer. Message: Communication error between EKGBroker and EkgEditor. EkgEditor needs to be restarted.
Applies to
- Models
- Discovery
- Product
- Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 09MW29.14 for Discovery CT750 HD 09MW29.14 for Discovery CT750 HD FMI 25416 09MW29.14.V40_PS_HD64_G_GT - Discovery CT750 HD Collector 09MW29.14 5344429 Rev 3 includes OS and Application CD's - Operating System Linux 5.3.10 Software CD 5344428 Rev 1 - Application CT750 HD DVD 09MW29.14 5344425 Rev 3 ======================================================= - Class C CT750 5344426 Rev 3 - Class M CT750 5344427 Rev 3 An On-site / Remote identification aid . (Example: check_config) Result from check_config or swhwinfo: 09MW29.14.V40_PS_HD64_G_GTM 09MW29.14.V40_PS_HD64_G_GTL
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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