Scanner Hardware Reset Failed.
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 178568 Failed to establish socket connection to ETC in 10 seconds Error: 178568 Failed to establish socket connection to ETC in 10 seconds. Sun Nov 27 14:18:24 2005 Error: 178568 Suite: SBCT Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to ETC in 10 seconds Error: 182105 LAN Watchdog TIMEOUT for uuid 93 (193=OBC; 93=ETC). See LD for error example. Tue Oct 25 22:34:14 2005 182105 3 CT01 STC Master Exc Handler exm_lan_wdog.c No Method 793 Function: No System Function Reported Scan: 161/2/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 22:33:56:310 Log Series: 223 LAN Watchdog TIMEOUT for uuid 93 (193=OBC; 93=ETC). HW/SW Error: Did not receive LAN Watchdog message. Will need a Hardware Reset.
Applies to
- Models
- HiSpeed, LightSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-297698P3 27" HIGH PROFILE Tape switch See the LD for tape switch jpg Part #: 46-297698P3 Part Type: GP CONSUMABLES Part Weight: 0.45 LBR Repairable: No Returnable: No Hazardous Material: N Description: 27" HIGH PROFILE BEAD, RIBBON SWITCH FRU: Yes Status: Orderable TABLE TOP COVER TAPE SWITCH. FRU = 2. *P3 WILL REPLACE THE P2 WHEN P2 STOCK IS DEPLETED. FE: IF YOU ARE REPLACING 46-297698P2 YOU MUST ORDER BOTH 2216522 AND 46-297698P3
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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