GE Healthcare · CTLightSpeed290009009290012004290009012
LightSpeed 5.X (80/100kW)
Symptom
Message popped-up on screen "Reconstruction process has stopped, scanning is possible but no images will be made"
Error message
Error: 290009009 Image failed due to: IG Lost Connection Tue Nov 7 11:38:44 2006 Error: 290009009 Host: darc Process: recon control File: ImageSetRequest.cxx Line: 5348 Function: Image Generation : SBC Processing Image failed due to: IG Lost Connection. Number of retry so far: 0. IG node: x ig1 kernel: Uhhuh. NMI received for unknown reason 31 on CPU 0. FOUND IN THE IG /var/log/messages LOG... Jan 25 10:48:00 ig1 kernel: Uhhuh. NMI received for unknown reason 31 on CPU 0. FOUND IN THE IG /var/log/messages LOG... Error: 290012004 RAC hardware failure: error Getting image See Long Description for complete error Tue Apr 19 12:44:48 2005 Error: 290012004 Host: ig1 Process: image_generation File: RacInterface.cpp Line: 877 RAC hardware failure: error getting image Error: 290009012 Socket event on 1, fd: 46. See long description for sample error message. Thu Feb 21 07:57:21 2008 Error: 290009012 Host: darc Process: recon_control File: IGControl.cpp Line: 1069 Socket event on 1, fd: 46.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (80/100kW) LightSpeed 5.X (80/100kW) ~ Use with both MDAS and GDAS ~ GRE Console HP_H_G16 HP_H_M16 HP_O_M16 LightSpeed 5.X (100kW) GDAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2362872 Westville IG Module used on GOC3 and GOC4 consoles. See Long Description for details. 2362872 Westville IG Module used on GOC3 and GOC4 consoles. Part #: 2362872 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 19.84 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: IMAGE GENERATION COMPUTER - GRE FRU: Yes Status: Orderable Comments: **FE Assist** applies to CT Not Pet systems. If no stock is available order a Jarrell IG 5147443 to replace a Westville IG (2362872), you MUST order p/n 5193989 software release 06MW29.7, and perform a LFC. See Service note SN06101010A. PET must receive the Westville IG.(12/12/06 212001261) *** 2ND OPINION NOTES *** See the following URL for additional command line diagnostic troubleshooting: http://gemsvst4p.med.ge.com:7005/facets/CT/GRE%20command%20line%20diag%20test.pdf?
- Area
- CT
Full cause & step-by-step resolution
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