LightSpeed 2.X (Plus, QX/i) - GRE

Symptom

Error message

Do Not Use - use one of the other Error: 290014004 Unable to verify DARC system startup See Long description for complete error NOTE: This is error does not mean you need to replace the darc. Troubleshooting is necessary This error comes in different contexts per the below Mon Dec 12 08:00:11 2005 Error: 290014004 Host: ct99 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 172 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for ping darc response (exit status: 8) Fri Dec 8 14:42:12 2006 Error: 290014004 Host: kghcateqxi Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - scan disk array is non-recoverable (exit status: 22) Fri Mar 16 09:13:03 2007 Error: 290014004 Host: ctflsh Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for rsh darc response (exit status: 9) Fri Mar 14 05:49:37 2008 Error: 290014004 Host: nvgect01 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 180 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting

Applies to

Models

LightSpeed, VCT

Product

LightSpeed 2.X (Plus, QX/i) - GRE always an SDAS 4 slice H2_P_S4 (SDAS4 and H2 gantry) Lightspeed 2.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 3.X and 4.X. Always has an SDAS 4 slice Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5147442-3 Jarrell DARC2, replaces 2362870-13 DARC used ONLY on GOC4 with 4 slice SDAS - emc2 compliant See Long Description for more info 5147442-3 Jarrell DARC2, replaces 2362870-13 DARC used ONLY on GOC3 or GOC4 with 4 slice SDAS - emc2 compliant Click here to see all available DARC part numbers Note: 5147442-3 is replacement ONLY for CT - not PET Part #: 5147442-3 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Data Acquisition and Recon Control Computer with SDAS for Jarrell FRU: Yes Status: Orderable Comments: Per Jarrell RSPL, 7/19/06, ms11892. ** FE Assist ** Must order software release 07MW11.10, p/n 5220443 (deployed by FMI 25389, p/n 5191771), and perform a LFC to support this FRU if system is not currently running sw rls 06MW29.7.(6/28/07 212001261) Part #: 2362870-13 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Data Acquisition Recon Control, 4-slice SDAS, 2U, EMC Ed2 Compliant FRU: Yes Status: Orderable Comments: added per EMC2 requirement, per ECR 2007993, this part is replacement for 2362870-3, ms13452 041015 ** FE Assist ** applies to CT Not Pet systems. If no stock is available order a 5144058-502: 4 SDAS DARC REPLACEMENT KIT, JARRELL,Per Direction 5194645-100, you MUST also order p/n 5193989 software release 06MW29.7 or LATER, and perform a LFC. See Service note SN06101010A.(2/12/07 212001261) *** 2ND OPINION NOTES *** DARC failures in system that are caused by noisy p/s fans should have a PQR written to part. IP network address should not be changed unless hospital network is on the same IP subnet. Make sure the proper DARC is ordered to match DAS/Slipring. DOA DARC should be opened and inspected for loose connections. added per EMC2 requirement per ECR 2007993 this part is replacement for 2362870-3 ms13452 041015

Area

CT

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