GE Healthcare · CTLightSpeedVCT290014000
LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Pink Pop-up Scan Disk Array has encountered a hard drive failure. If another hard drive fails you will lose scan data. See Long Description: Pink Pop-up message is displaced to the customer on boot up. Scan Disk Array has encountered a hard drive failure. If another hard drive fails you will lose scan data. "Scan Disk Array has encountered a hard drive failure. The System is functional, but if another hard drive fails you will lose scan data. Please Contact GE Service to have the disk array repaired as soon as possible."
Error message
sudo gre-raid -q -v shows a failed disk in any of the slots 1 to 8. See long description to find out the failed disk slot. HSDA Hard Disk Drives (HDDs) The HSDA utilizes eight (8) Serial ATA (SATA) Hard Disk Drives (HDDs) for saving raw scan data in a redundant format (RAID 5). By utilizing a RAID 5 configuration in the HSDA, a single HDD failure will not cause immediate down time. The HSDA will continue working until such time where the failed HDD can be replaced. Also the boot up error log gesyslog does not show failed disk slot. Error log will read "The scan disk array was started normally. gre-raid: success " Wed Dec 1 00:38:15 2010 Error: 290014000 Host: MMHVCT2 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 185 The scan disk array was started normally. gre-raid: success To verify the failure, shutdown the applications, open shell, rsh darc then run sudo gre-raid -q -v {ctuser@MMHVCT2}[3] rsh darc ctuser@darc ~$ sudo gre-raid -q -v verbose . Disk Array Chassis Layout - Current - darcarray host |===============================================================| | 1: Passed | 2: Passed | 3: Passed | 4: Passed | |===========================================================Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 5308760 Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible - used On GOC6 Disk Array See Long description: Part #: 5308760 Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible used on GOC6 Disk array ( 5308759 ). Part #: 5308760 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible with 5308759 FRU: Yes Status: Orderable Comments: Per HDVCT RSPL, 212008898, 7/15/08. ** FE ASSIST ** This is a single Hard Drive used in the High Speed Disk Array on the GOC6 Console CT 750 HD and VCT (212001261 23-Jan-2009) ST32050310NS = 250 GB SATA II Hard Disk Drive
- Area
- CT
Full cause & step-by-step resolution
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