Lightspeed 1.X - Octane
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 178628 The Request To Query the Flash Version Failed. Controller: (varies) See Long Description for complete error and examples. Error: 178628 The Request To Query the Flash Version Failed. Controller: (varies) Mon May 10 16:44:42 2004 Error: 178628 Host: ct01 Process: vertoolTA File: NBSSocket.c Line: 1509 Running Version Management Tool dummy The Request To Query the Flash Version Failed. Controller: OBCR <-- the failing controller is identified here Error : Communication Problem Thu Nov 29 05:28:25 2007 Error: 178628 Host: ct01_sbc Process: fwmgr File: NBSSocket.c Line: 1504 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 The Request To Query the Flash Version Failed. Controller: STC <-- the failing controller is identified here . Error : No Response to Flash Command Error: 244518 Scan hardware reset failed See Long Description for complete error Sun Sep 26 08:30:10 2004 Error: 244518 ctge04 fwmgr HwManager.c 1536 Scanning hardware reset failed . Error: 244596 A Version Mismatch was Detected between a Firmware Controller and the SRU Disk See long description for full error Error: 244596 Host: _sbc Process: fwmgr File: HwSetUp.c L
Applies to
- Product
- Lightspeed 1.X - Octane 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete Lightspeed 1.X - Octane Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config showprods|grep Apps note: if check_config does not work then the software is not up to date with all FMI's. Check FMI history and verify that all patches have been loaded since last software reload. Ref FMI 25269 List of Supported Console Types Octane with Pegasus Recon hardware. may have an 02 SBC - Run df -k to see if the sbc is partitioned. List of softwares the product can run 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3176T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2224296-3 Artysen board for 1X/2X/3X/4X used in the ETC/STC/OBC See Long Description for FEMC information and board locations Part #: 2224296-3 Part Type: GP REPAIRABLES Part Weight: 1.09 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: VE-GE, 8MB, Artesyn CPU Bd FRU: Yes Status: Orderable Parts Offered as: Current : 2224296-3 Harvested : Not Available Exchange : Not Available Comments: ** FE ASSIST ** Repair operations has found that 68% of the time the Artesyn board (2224296-3) is returned for repair, it has No Defect Found. Check switch settings (212001261 2/12/09)
- Area
- CT
Full cause & step-by-step resolution
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