GE Healthcare · CTBrightSpeed290009012290009010290010005290010002290012004290009009
BrightSpeed HPower, Delight, Velocity or MERI HPower
Symptom
Image recon is failing intermittently - document in RFS - critical issue See long description for details. Image recon is failing intermittently.
Error message
Error: 290009012 Socket event on 1, fd: 46. See long description for sample error message. Thu Feb 21 07:57:21 2008 Error: 290009012 Host: darc Process: recon_control File: IGControl.cpp Line: 1069 Socket event on 1, fd: 46. Error: 290009010 Image suspended due to: IG error: PROCESSING_ERROR See long description Fri Mar 6 01:48:59 2009 Error: 290009010 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 5980 Function: Image Generation : SBC Processing Job Type: RECON_JOB_SCOUT Scan: 3930/2/1 Image: 3930/2/1 Image suspended due to: IG error: PROCESSING_ERROR. Number of retry so far: 2. I G node: 2 Error: 290010005 Socket error: socket is terminated because IG dies (error text varies) See Long Description for error examples. Tue Mar 16 10:40:09 2004 290010005 darc data_restore request_object.cxx 503 Socket error: socket is terminated because IG dies Fri Nov 16 19:22:57 2007 Error: 290010005 Host: darc Process: data_restore File: request_object.cxx Line: 556 Socket error: socket event from IG Error: 290010002 DR-IG communication error of writing data to socket . Error: 290010002 DR-IG communication error of writing data to socket Error: 290012004 RAC hardware failure
Applies to
- Models
- BrightSpeed
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2362872 Westville IG Module used on GOC3 and GOC4 consoles. See Long Description for details. 2362872 Westville IG Module used on GOC3 and GOC4 consoles. Part #: 2362872 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 19.84 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: IMAGE GENERATION COMPUTER - GRE FRU: Yes Status: Orderable Comments: **FE Assist** applies to CT Not Pet systems. If no stock is available order a Jarrell IG 5147443 to replace a Westville IG (2362872), you MUST order p/n 5193989 software release 06MW29.7, and perform a LFC. See Service note SN06101010A. PET must receive the Westville IG.(12/12/06 212001261) *** 2ND OPINION NOTES *** See the following URL for additional command line diagnostic troubleshooting: http://gemsvst4p.med.ge.com:7005/facets/CT/GRE%20command%20line%20diag%20test.pdf?
- Area
- CT
Full cause & step-by-step resolution
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