System could not connect to ECG Editor.

Symptom

Error message

Error: 200600063 Unable to send EV_SAVE_RPEAKS_ON_RETRO_CONFIRM to EKGBroker. Images may not be accurate. See Long Description Tue Aug 4 18:15:48 2009 Error: 200600063 Host: vct1 Process: retroRecon File: UIRxToRetroRequest.cxx Line: 2450 Unable to send EV_SAVE_RPEAKS_ON_RETRO_CONFIRM to EKGBroker for E32702/S301/I1. Images may not be accurate.

Error: 200600019 Could not send event/response to service: event_router, event: 70016 with status: 200001821. See long description for a sample error message. Fri Jul 23 11:41:12 2010 Error: 200600019 Host: hdg1 Process: retroRecon File: uifIpcMgrRetroRecon.cLine: 2257 Could not send event/response to service: event_router, event: 70016 with status: 200001821.

Error: 200610002 EKGBroker could not communicate with EKGViewer. Communication error between EKGBroker and EkgEditor. EkgEditor needs to be restarted. See long description for a sample error message. Fri Jul 23 11:41:32 2010 Error: 200610002 Host: hdg1 Process: EKGBroker File: Editor.cxx Line: 223 EKGBroker could not communicate with EKGViewer. Message: Communication error between EKGBroker and EkgEditor. EkgEditor needs to be restarted.

Error: 200501532 Service uif_retro_recon fail

Applies to

Models

Discovery

Product

Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Software

09MW29.14 for Discovery CT750 HD 09MW29.14 for Discovery CT750 HD FMI 25416 09MW29.14.V40_PS_HD64_G_GT - Discovery CT750 HD Collector 09MW29.14 5344429 Rev 3 includes OS and Application CD's - Operating System Linux 5.3.10 Software CD 5344428 Rev 1 - Application CT750 HD DVD 09MW29.14 5344425 Rev 3 ======================================================= - Class C CT750 5344426 Rev 3 - Class M CT750 5344427 Rev 3 An On-site / Remote identification aid . (Example: check_config) Result from check_config or swhwinfo: 09MW29.14.V40_PS_HD64_G_GTM 09MW29.14.V40_PS_HD64_G_GTL

Area

CT

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