BrightSpeed HPower, Delight, Velocity or MERI HPower
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Do Not Use - use on of the other two Error: 260101023 The (DCB or CCB) has notified the system of an error see long description for examples. Tue Dec 28 09:41:31 2004 Error: 260101023 Host: orp Process: orp_subsys File: rcib_erlog.c Line: 366 Tue Dec 28 09:41:30 2004 Host : Das Ermes # : 260101023 Exception Class : Abort Severity : Primary File : rcib_erlog.c Line# : 366 Function : No System Function Reported Scan Type : Static Scan: 50444/1/1 The DCB has notified the system of an error condition which prevents scanning. See log for further information:^C Error message code: 260007402 Notification level: 5 Sequence number: 1 The above error is a catch all for many different notifications and sequences. Other examples: Host : Das Ermes # : 260101023 Exception Class : No System Function Reported Scan Type : Helical Scan: 8564/2/1 The DCB has notified the system of an error condition which prevents scanning. See log for further information: Error message code: 260007453 Notification level: 5 Sequence number: 17 Wed Sep 22 11:21:43 2004 Error: 260101023 orp orp_subsys rcib_erlog.c 363 Wed Sep 22 11:21:41 2004 Host : Das Ermes # : 260101023 Exception Class : Abort Severity : Primary Fil
Applies to
- Models
- BrightSpeed, VCT
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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