GE Healthcare · CTHiSpeed17852617861210010
The laser lights will not come on when the Patient was being positioned for a scan
Symptom
The positioning lights will not come on when the Patient was being positioned for a scan The laser lights will not come on when the Patient was being positioned for a scan
Error message
Error: 178526 Scan Seq Id: 0 Write to mailbox with uuid 230 failed with return status 2103 See LD Mon Oct 6 07:06:08 2008 Error: 178526 Host: ct02_sbc Process: fwmgr File: CF.c Line: 900 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Write to mailbox with uuid 230 failed with return status 2103 Error: 178612 A certified mail request to the firmware failed See LD Mon Oct 6 07:06:08 2008 Error: 178612 Host: ct02_sbc Process: fwmgr File: CF.c Line: 1088 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 A certified mail request to the firmware failed. FW Requst: 10010 FW UUID: 230
Applies to
- Models
- HiSpeed
- Product
- HiSpeed QX/i - GOC2 103L.5_HSQXIM4 103L.4_HSQXIM4 102L.1_HSQXIM3 HiSpeed QX/i - GOC2 Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types GOC2 List of softwares the product can run 103L.5_HSQXIM4 103L.4_HSQXIM4 - obsolete 102L.1_HSQXIM3 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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