LightSpeed 4.X - GRE

Symptom

Error message

sd 0:0:3:0: timing out command in /var/log/messages See Long Description The following error found in messages log file under /var/log/messages May 3 18:25:24 ct01 kernel: sd 0:0:3:0: timing out command, waited 0s May 3 18:26:26 ct01 kernel: sd 0:0:3:0: timing out command, waited 0s May 3 18:27:36 ct01 last message repeated 2 times May 3 18:28:34 ct01 kernel: qla1280: ISP System Error - mbx1=2aa8h, mbx2=0h, mbx3=180ch This is pointing to MOD drive: insite@ct01 log$ scsistat Device 0 03 Optical Device SONY SMO-F551-SD FW Rev: 1.05 Device 0 04 CD-ROM MATSHITA DVD-RAM SW-9574S FW Rev: AZX8 Device 1 00 Direct-Access SEAGATE ST336753LW FW Rev: HPS2 Device 2 01 Direct-Access SEAGATE ST373453LW FW Rev: HPS2 Device 2 02 Direct-Access SEAGATE ST373453LW FW Rev: HPS3

Applies to

Models

LightSpeed, BrightSpeed, HiSpeed

Product

LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

2318598 Sony MOD Drive type SMO-551-SD which allows writing to 1.2GB media See Long description for details Part #: 2318598 Part Type: GP REPAIRABLES Part Weight: -82269.18 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: SONY MOD SMO-F551-SD FRU: Yes Status: Orderable Comments: OBSOLETE PART case 9240897 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 RDC determined that 80 percent of MOD repairs are due to dirt and dust. Extend the life of your MOD by doing the following: 1) Verify enclosure that MOD is to be installed in is cleaned before replacement. 2) Verify customer media not contaminated with dust. 3) Damaged or dirty customer media will shorten MOD life and should not be reused. Carefully slide open media window and inspect. 4) Avoid leaving media in MOD for long time periods since dust and dirt migrate into the MOD and media; MOD life shortened. 4) If media manually removed from MOD using hole in front bezel then cycle power to reset mechanism BEFORE attempting to insert next media. Instances where archiving stops and message in error log indicates Failed Saved Exam. Paused xxxx. (where xxxx is exam number) can oftentimes be fixed through software and usually does not indicate bad MOD. See Error 10191 Failed Save Exam. Paused in Problem/Solution DataBase (PSDB) for fix details. CDT 1/08/2007.

Area

CT

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