GE Healthcare · CTLightSpeed290010005290012004290010002290009010
LightSpeed 5.X (80/100kW)
Symptom
Image recon is failing intermittently - document in RFS - critical issue See long description for details. Image recon is failing intermittently.
Error message
Error: 290010005 Socket error: socket is terminated because IG dies (error text varies) See Long Description for error examples. Tue Mar 16 10:40:09 2004 290010005 darc data_restore request_object.cxx 503 Socket error: socket is terminated because IG dies Fri Nov 16 19:22:57 2007 Error: 290010005 Host: darc Process: data_restore File: request_object.cxx Line: 556 Socket error: socket event from IG Error: 290012004 RAC hardware failure: error Getting image See Long Description for complete error Tue Apr 19 12:44:48 2005 Error: 290012004 Host: ig1 Process: image_generation File: RacInterface.cpp Line: 877 RAC hardware failure: error getting image Error: 290010002 DR-IG communication error of writing data to socket . Error: 290010002 DR-IG communication error of writing data to socket Error: 290009010 Image suspended due to: IG error: PROCESSING_ERROR See long description Fri Mar 6 01:48:59 2009 Error: 290009010 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 5980 Function: Image Generation : SBC Processing Job Type: RECON_JOB_SCOUT Scan: 3930/2/1 Image: 3930/2/1 Image suspended due to: IG error: PROCESSING_ERROR. Number of retry so far: 2. I G node: 2
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (80/100kW) LightSpeed 5.X (80/100kW) ~ Use with both MDAS and GDAS ~ GRE Console HP_H_G16 HP_H_M16 HP_O_M16 LightSpeed 5.X (100kW) GDAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2362872 Westville IG Module used on GOC3 and GOC4 consoles. See Long Description for details. 2362872 Westville IG Module used on GOC3 and GOC4 consoles. Part #: 2362872 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 19.84 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: IMAGE GENERATION COMPUTER - GRE FRU: Yes Status: Orderable Comments: **FE Assist** applies to CT Not Pet systems. If no stock is available order a Jarrell IG 5147443 to replace a Westville IG (2362872), you MUST order p/n 5193989 software release 06MW29.7, and perform a LFC. See Service note SN06101010A. PET must receive the Westville IG.(12/12/06 212001261) *** 2ND OPINION NOTES *** See the following URL for additional command line diagnostic troubleshooting: http://gemsvst4p.med.ge.com:7005/facets/CT/GRE%20command%20line%20diag%20test.pdf?
- Area
- CT
Full cause & step-by-step resolution
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