GE Healthcare · CTLightSpeedVCT290009014126913125375125196
LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Images fail to display and get suspended in the recon queue
Error message
Error: 290009014 Recon Statistics since XXX - # failed dicom, # failed installation, # retried, # suspended, OR # IG reset (s) See Long Description EXAMPLE Below: Mon Mar 29 08:23:16 2010 Error: 290009014 Host: darc Process: recon_control File: ImageSetRequestList.cxx Line: 1832 Recon Statistics since Fri Mar 19 06:36:55 2010 : 0 requested 126913 sent to IG * 125375 completed by IG * 0 failed in IG * 125196 dicom ok * 115 failed dicom * 125196 installed ok 79 failed installation * 121 retried 73 suspended 0 deleted from queue 2 IG reset * includes retries
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Software
- 09MW08.11 for GOC6 LightSpeed VCT 7.2 (64 Slice Only) . This software is now obsolete, this site should be upgraded to 11HW12.5 software released via FMI 25427 09MW08.11 for GOC6 LightSpeed VCT 7.2 (64 Slice Only) Vision Refer to SN09051913a LightSpeed 7.2 ( 09MW08.11 ) Software Release supports GOC6 consoles used on VCT 64, VCT XT, VCT XTe and VCT Std. - LightSpeed 7.2 (09MW08.11 )Software for GOC6 Collector 5311595 Rev 3 Includes OS and Application CD's - Operating System Linux 5.3.8 Software CD 5323584 Rev 1 - Application LightSpeed VCT GOC6 DVD 5336533 Rev 3 - Class C LightSpeed 7.2 5336535 Rev 2 - Class M LightSpeed 7.2 5336536 Rev 2 An On-site/Remote identification aid . (Example: check_config) Result from check_config or swhwinfo 09MW08.11.V40_H_V64_G_GTM Please create an ITRAK report for any software related issues
- Area
- CT
Full cause & step-by-step resolution
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