GE Healthcare · CTBrightSpeed200300842200300846200300831
BrightSpeed HPower, Velocity or Delight HPower
Symptom
System unable to read Service Proprietary Key with message Service Security Key Non-Proprietary
Error message
Error: 200300842 Unable to open serial port for Security Hard Key. See long description Tue Apr 27 05:20:00 2010 Error: 200300842 Host: ctls Process: sidney File: hardkey.c Line: 84 Unable to open serial port for Security Hard Key. Error: 200300846 Security Hard Key present but error while closing the serial port See long description Tue Apr 27 05:20:00 2010 Error: 200300846 Host: ctls Process: sidney File: hardkey.c Line: 413 Security Hard Key present but error while closing the serial port. Error: 200300831 Security Hard Key failure See long description Tue Apr 27 05:20:00 2010 Error: 200300831 Host: ctls Process: sidney File: hardkey.c Line: 83 Security Hard Key failure: Invalid argument. Tue Apr 27 05:20:00 2010 Error: 200300831 Host: ctls Process: sidney File: hardkey.c Line: 412 Security Hard Key failure: Bad file descriptor.
Applies to
- Models
- BrightSpeed
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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