GE Healthcare · CTHiSpeed
HiSpeed Dual, ProSpeed FII Series
Symptom
Customer was not able to remote tilt gantry. In many cases , gantry will tilt from the Gantry Controls.
Error message
Error 12-1004-02 gantry touch sensor on was detected during remote tilt. bring tilt position See LD error detected by tgp board (for earlier than system version 5.5) tilt req error: 2 code: 12-1004-02 name: touch sensor on. class: error description: gantry touch sensor on was detected during remote tilt. bring tilt position back by a few angle to recover. potential cause / fru: 1. gantry touch sensor 2. fcv bd or rcv bd
Applies to
- Models
- HiSpeed
- Product
- HiSpeed Dual, ProSpeed FII Series HiSpeed Dual, ProSpeed FII Series Product Name: Hispeed Dual ( Linux ) CT/Be2 A list of types. (a Product/hardware table) This console has an HP8000, HP8200, or HP8400 Computer (not GRE console) An On-site / Remote identification aid . (Example: check_config) HP Host computer A Table of options (included, optional, new introductions, …) HiSpeed Dual for China and Global B71402CA has the following as standard Options 1.5 sec fast scan, Power 200ma, Thichness 1mm, Raw data 5000, Image 100000 A list of Software that has run on this product (Product / Software Compatibility Table) With HP8000/8200 : • OS Version 4.5.15144980•Software Version 2.235165193 (except China)•Software Version 2.235172510 (for China only)•Patch 2.245179238•Patch 2.255197828•Patch 2.275267772 With HP8400 : •OS Version 6.2.95265475•Software Version 3.105270457•Patch 3.305267336•DVD Interchange 6.15270187•Patch 3.40 (See Note 8)5316222•DVD Interchange 7.05316345N/ Product photographs N/A Marketing Information N/A Documents: Always use the most appropriate documentation for your system. Documentation can be found on CT Service CDROM/DVD, or online at FCT Service Engineering Tech Pubs Website, Common Document Library, and My Workshop. Links: Drawing Print 2320306-2CCT : http://gemspdm.med.ge.com/ematrix/common/eLibDocument.jsp?type=type_DrawingPrint&name=2320306-2CCT&rev=9 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2295384-3 Rear TSW Assy (Touch switch) see long description. 2295384-3 Rear TSW Assy. Part #: 2295384-3 Part Type: GP CONSUMABLES Part Weight: 0.00 KGM Repairable: No Returnable: No Hazardous Material: N Description: Rear TSW Assy with Cable FRU: Yes Status: Orderable Parts Offered as: Current: 2295384-3 Harvested: Not Available Exchange: Not Available Comments: added per to ECR2047662 by sso#305010201
- Area
- CT
Full cause & step-by-step resolution
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