LightSpeed 4.X - Octane
Symptom
Scanner Hardware Stopped Scan HEMRC Errors See Long Description for more information. Scanner Hardware Stopped Scan message appears during Helical Scanning with the following Errors: 185553 (The HEMRC drive has detected a Line Loss - Alarm status: 20H. This occurs when the input power to the drive falls below 85% of the nominal Bus voltage) Possible causes: X-Ray tube stator , HEM-IT, HEMRC power supply 183318 (The HEMRC output current is out of 45.0 percent WARNING tolerance), Monitored state = 2 (2=Run state) Expected current = 2.748 A Actual current = 4.097 A. 183319 (The HEMRC output current is out of 55.0 percent MAXIMUM tolerance), Monitored state = 2 (2=Run state) Expected current = 2.748 A Actual current = 4.653 A. 183316 (The HEMRC failed to reach the Run speed in the allotted time), and 185548 (The HEMRC operating frequency is below the minimum value) Actual frequency: 106.973 Minimum frequency limit: 130.000 At Frequency signal: Inactive Expected: Inactive Rotor State = Transition
Error message
Error: 183318 (The HEMRC output current is out of 45.0 percent WARNING tolerance Tue Aug 10 17:31:11 2004 Error: 183318 Host: OBC Process: Generator Function: XRAY GENERATION : Tube Rotor Control Scan: 34866/3/1 Type: Helical Exception Level: Pri/Soft The HEMRC output current is out of 45.0 percent WARNING tolerance. Mode = Normal Monitored state = 2 (0=Accel 1=Trans 2=Run state) Expected current = 2.748 A Actual current = 4.097 A. Error: 219800 The HEMRC AC Drive reported fault code: F4 - Undervoltage Fault. Possible low voltage condition on 120 VAC in gantry or power interruption. Also, may indicate excessive run or braking power required due to sluggish tube. See Long Description for complete error Mon Nov 28 20:03:47 2005 Error: 219800 Host: OBC Process: Generator File: HEMRCfault.c Line: 194 Function: XRAY GENERATION : Tube Rotor Control Scan: 25421/2/1 Type: Helical Exception Level: Secondary Time: 20:03:44:050 Log Series: 373 The HEMRC AC Drive reported fault code: F4 - Undervoltage Fault The Drive internal DC bus voltage dropped below 325V. Possible low voltage condition on 120 VAC in gantry or power interruption. Also, may indicate excessive run or braking power required
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- D3189T MAXIRAY CT ULTRA RELOADED TUBE UNIT D3189T MAXIRAY CT ULTRA RELOADED TUBE UNIT Orderable Part #: D3189T Part Type: GP TUBES Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: MAXIRAY CT ULTRA RELOADED TUBE UNIT FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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