LightSpeed 5.X (60kW)
Symptom
Red or pink pop up message seen on upon every software restart that says: '[Service Pack or other software name]' Update Installation Failed ! ' See long description for an example of this error message. Red or pink pop up message seen on upon every software restart that says: ' Update Installation Failed ! ' Clicking on the "Noted" box at the bottom of the message allows the system to continue booting up. Below are two versions of the message. The message will say which software patch is not loading. There are many examples of this message. Pink pop-up box before Applications start-up titled: Update Installation Failed! Noted - only option to click. Update Installation Failed! Please restart your system and initiate software update again, or notify the GEHC On-Line Center that the install failed 07MW11.10_07BW08.4_CLASSC_GEHCServicePack3.0 Noted
Error message
Message: "host_manifest.xml file not found" See long description The above message appears when trying to install the SP2 Service Pack from the CD.
Applies to
- Models
- LightSpeed, BrightSpeed
- Product
- LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 - Original FMI 25389 - Mandatory Safety FMI 25407 - Mandatory Safety - Service Pack 2.0 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 This software was updated by Mandatory Safety FMI 25407 ( Service Pack 2.0 for Software Versions 07MW18.4, 07MW11.10, and 07BW08.4), released 6/13/2008 (Initial Release) Always use the most appropriate documentation for your system. The following was taken from DIRECTION 5191771-100, REV 1 and is provided for your reference. Refer to DIRECTION 5191771-100, which can be found on CT LightSpeed CDROM/DVD, or if online at: FCT Service Engineering Tech Pubs Website , or Common Document Library . Software introduction - FIELD MODIFICATION INSTRUCTION / FMI 25389 Class C and Class M - 07MW11.10 Class C Software, p/n 5220446 - 07MW11.10 Class M Software, p/n 5220446-2 NOTE: 07MW11.10 Class C and M CDROMs were distributed to FE’s via a TAB #182 distribution in advance of this FMI. If you have not received them, contact your process leader to ensure you are on TAB #182’s distribution list. Order them through the GEMS Coakleytech website at http://coakleytech.med.ge.com/cgi-win/default.aspx Product Safety Fixes System shutdown due to X/IO error (multiple PSR's) Scan aborts, start scan fails to light, table or cradle not ready due to firmware start up issues on LightSpeed 5.X and BrightSpeed systems (multiple PSR's) Table moving down on it's own Advanced Vessel Analysis gives incorrect measurements if adjust tracking Product Quality Fixes SmartPrep reliability improvements SmartView reliability improvements Start up Shut down reliability improvements Unable to start New Patient (pixMgmt crash) Images fail to Auto View on LightSpeed 4.X 3 IG systems if SmartPrep used Edit Patient fails due to EditPatientData.ct file not updated correctly Alt F4 crashes Display process or Display Manager process Time drift and time jump Multi language Auto voice defaults to reconfig default voice at End Exam Images fail to transfer to a Kodak PACS Images fail to copy or restore from CD/DVD Unable to Save Multi Step protocols in Reformat or Volume Viewer Enhancements / Improvements Auto Transfer by Series for Scouts Auto Transfer for Dose Report Warning message posted that Auto mA is turned “off” when patient orientation and patient entry do not match the scout series Prospective Multi Recon for Cardiac scan type User selectable series description for Retro recon, Reformat and Volume Viewer mA limited if Tube Warm Up skipped on LightSpeed Pro16 systems IQ Snap -- reserve the scan data files related to images with IQ issues for further investigation Full and Partial Anonynous patient levels Scan date added to Large Image Font Screen Save of Exam or Series text page Patient Name and Patient ID added to update parameters in Connect Pro Save Restore System State time optimized
- Area
- CT
Full cause & step-by-step resolution
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