LightSpeed 4.X - GRE

Symptom

Error message

Do Not Use - use one of the other Error: 290014004 Unable to verify DARC system startup See Long description for complete error NOTE: This is error does not mean you need to replace the darc. Troubleshooting is necessary This error comes in different contexts per the below Mon Dec 12 08:00:11 2005 Error: 290014004 Host: ct99 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 172 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for ping darc response (exit status: 8) Fri Dec 8 14:42:12 2006 Error: 290014004 Host: kghcateqxi Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - scan disk array is non-recoverable (exit status: 22) Fri Mar 16 09:13:03 2007 Error: 290014004 Host: ctflsh Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for rsh darc response (exit status: 9) Fri Mar 14 05:49:37 2008 Error: 290014004 Host: nvgect01 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 180 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting

Applies to

Models

LightSpeed

Product

LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5147442 Jarrell DARC2, used ONLY on GOC4 with 16 SLICE MDAS or 4/8/16 slice GDAS - CT or PET 07mw and above software See Long Description for details. 5147442 Jarrell DARC2 , replaces 2362870-10 DARC - used ONLY on GOC3 or GOC4 with 16 SLICE MDAS or 4/8/16 slice GDAS -emc2 compliant Click here to see all available DARC part numbers Note: 5147442 replacement applies ONLY to CT and PET 07mw and above software, or CT 06mw29.7 Part #: 5147442 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Data Acquisition Recon Control, 2nd Generation FRU: Yes Status: Orderable Comments: Per Jarrell RSPL, 7/19/06, ms11892. ** FE Assist ** Must order software release 07MW11.10, p/n 5220443 (deployed by FMI 25389, p/n 5191771), and perform a LFC to support this FRU if system is not currently running sw rls 06MW29.7 (6/28/07 212001261) Part #: 2362870 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: DATA ACQUISITION & RECON CONTROL-GRE FRU: Yes Status: Orderable Comments: FLS - ADDED PER GRE RSPL 5.12.03 MS27898 DATA ACQUISITION & RECON USED ON H16 CONTROL-GRE MS13452 030519 RISK: SITE DOWN FREQEUNCY: LOW ROUTED TO RDC FOR REWORK PER UPCOMING PCN. MS12575 2/20/04 PDR REQEUSTED IM05 REQUESTED ## #** FE Assist ** applies to CT Not Pet systems. If no stock is available order a DARC II + ICOM replacement kit per the following * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL Direction 5194645-100 , you MUST also order p/n 5193989 software release 06MW29.7 or LATER, and perform a LFC. See Service note SN06101010A.(2/12/07 212001261)### *** 2ND OPINION NOTES *** Reload darc OS & APPS. For reasons unknown darc SW gets corrupt. RSE - If part fails due to a noisy fan please document this with a PQR GOC3 2362870-2 DARC for 4/8 slice MDAS Part #: 2362870-10 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Data Acquisition Recon Control, 16-slice MDAS and GDAS, 2U, EMC Ed2 Compliant FRU: Yes Status: Orderable Comments: added per EMC2 eco 2007993 as replacement for 2362870, ms13452 041015 ** FE Assist ** applies to CT Not Pet systems. If no stock is available order a Kit 5144058-500 : 16 MDAS 16,8,4 GDAS DARC REPLACEMENT KIT, JARRELL Refer to Dir 5194645-100, you MUST also order p/n 5193989 software release 06MW29.7 or LATER, and perform a LFC. See Service note SN06101010A.(2/12/07 212001261) *** 2ND OPINION NOTES *** DARC failures in system that are caused by noisy p/s fans should have a PQR written to part. IP network address should not be changed unless hospital network is on the same IP subnet. Make sure the proper DARC is ordered to match DAS/Slipring. DOA DARC should be opened and inspected for loose connections. added per EMC2 eco 2007993 as replacement for 2362870 ms13452 041015

Area

CT

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