GE Healthcare · CTLightSpeedVCT2451831795488000530272452261084000
LightSpeed 3.X (Ultra, Plus, QX/i) - GRE
Symptom
Scanner failed to initiate scan with warning the subsystem firmware had been shutdown Scanner failed to initiate scan with a red warning that the subsystem firmware had been shutdown.
Error message
Error: 245183 Did not receive reply from a request. See long description for a sample error message. Tue Jan 5 09:18:44 2010 Error: 245183 Host: cbct001 Process: scanmgr File: firmware if.cxx Line: 1554 Function: System Control : Scan Control Scan Type: Helical Scan: 17954/3/2 Scan Seq Id: 88000 Did not receive reply from a request. Reply Event : 53027 Reply Source: scan control Error: Timed out while attempting to receive a message. Error: 245226 Scanmgr requested hardware reset. Scanning hardware might be down, or the communication with the firmware might have failed. See LD for complete error Sun Sep 10 05:29:21 2006 Error: 245226 Host: cpro Process: scanmgr File: scanmgr_lib.cxx Line: 1450 Function: System Control : Scan Control Scan Type: Axial Scan: 0/0/0 Scan Seq Id: 1084000 Scanmgr requested hardware reset. Scanning hardware might be down, or the communication with the firmware might have failed.
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GRE Always 4 or 8 slice MDAS. H2_P_M4 H2_P_M8 LightSpeed 3.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 2.X and 4.X. Always has an MDAS4 or MDAS8 Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da Always has an MDAS4 or MDAS8 List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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