Show Localizer button is clicked, the localizer window fails to display and desktops become unresponsive.

Symptom

Error message

Error: 200200014 Window Desktop Management Failed. See long description for sample error messages. Fri Feb 26 12:06:11 2010 Error: 200200014 Host: ctmt01 Process: xrViewer File: /bat pool/work22197/commondisplay/src/cxx Line: 577 Window Desktop Management Failed. . Fri Feb 26 12:06:12 2010 Error: 200200014 Host: ctmt01 Process: avViewer1 File: /bat pool/work22197/commondisplay/src/cxx Line: 820 Window Desktop Management Failed.

Error: 200280417 Ecomm provide service XXXXXX failed with status:XXXXXXXXX See long description for sample error messages. Fri Feb 26 12:06:56 2010 Error: 200280417 Host: ctmt01 Process: xrViewer File: /bat pool/work22197/commondisplay/src/cxx Line: 348 Ecomm provide service uif cross reference failed with status:200001821 . Fri Feb 26 12:06:56 2010 Error: 200280417 Host: ctmt01 Process: avViewer1 File: /bat pool/work22197/commondisplay/src/cxx Line: 573 Ecomm provide service uif autoview 1 failed with status:200001821

Error: 200285067 DisplayMgrControl::displayMgrTimerExec() process xrViewer has failed to establish communication with the manager. See long description for sample error message. Fri Feb 26 12:07:46 2010 Error: 200285067 Host: ctmt01 Process:

Applies to

Models

Discovery

Product

Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Software

09MW29.14 for Discovery CT750 HD 09MW29.14 for Discovery CT750 HD FMI 25416 09MW29.14.V40_PS_HD64_G_GT - Discovery CT750 HD Collector 09MW29.14 5344429 Rev 3 includes OS and Application CD's - Operating System Linux 5.3.10 Software CD 5344428 Rev 1 - Application CT750 HD DVD 09MW29.14 5344425 Rev 3 ======================================================= - Class C CT750 5344426 Rev 3 - Class M CT750 5344427 Rev 3 An On-site / Remote identification aid . (Example: check_config) Result from check_config or swhwinfo: 09MW29.14.V40_PS_HD64_G_GTM 09MW29.14.V40_PS_HD64_G_GTL

Area

CT

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