GE Healthcare · CTHiSpeed
CT/e, CT Prospeed AI/FI Irix or Linux
Symptom
Cradle will not drive in or out. Cradle will not drive in or out
Error message
13-1002-01 Gantry request command error. see Long description for error detail. 13-1002-01 Gantry Request Command Error. (GP) . Unspecified GNTRY CMD was received from OC. Potential cause / FRU Mismatched version between TGP firmware and OC software. 0162H Rotation acceleration while in error
Applies to
- Models
- HiSpeed
- Product
- CT/e, CT Prospeed AI/FI Irix or Linux See long description for sale information Product Name: CT/e Single CT Scanner: Irix Platform A list of types. (a Product/hardware table) N/A An On-site / Remote identification aid . (Example: check_config) N/A A Table of options (included, optional, new introductions, …) N/A A list of Software that has run on this product (Product / Software Compatibility Table) 3.01 / 3.02 / 3.03 Linux CTe Product photographs N/A Marketing Information N/A Documents: Always use the most appropriate documentation for your system. Documentation can be found on CT Service CDROM/DVD, or online at FCT Service Engineering Tech Pubs Website, Common Document Library, and My Workshop. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found in the attachment Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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