GE Healthcare · CTDiscoveryVCT290014004
Scanner fails to boot to applications, Unable to verify DARC system startup.
Symptom
Scanner fails to boot to applications, Unable to verify DARC system startup. The system will not boot up to applications with a pink attention box: Unable to verify system functionality on startup. Please power cycle the console. If the system fails to startup after the power cycle, then please call GE Service. FE or OLE sees that they can telnet to the DARC but they cannot ping or rsh with the DARC. If the DARC is observed while booting, Drive X adapter X predicting future failure Press any key to continue is seen.
Error message
Do Not Use - use one of the other Error: 290014004 Unable to verify DARC system startup See Long description for complete error NOTE: This is error does not mean you need to replace the darc. Troubleshooting is necessary This error comes in different contexts per the below Mon Dec 12 08:00:11 2005 Error: 290014004 Host: ct99 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 172 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for ping darc response (exit status: 8) Fri Dec 8 14:42:12 2006 Error: 290014004 Host: kghcateqxi Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - scan disk array is non-recoverable (exit status: 22) Fri Mar 16 09:13:03 2007 Error: 290014004 Host: ctflsh Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for rsh darc response (exit status: 9) Fri Mar 14 05:49:37 2008 Error: 290014004 Host: nvgect01 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 180 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting
Applies to
- Models
- Discovery, VCT
- Product
- Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5308760 Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible - used On GOC6 Disk Array See Long description: Part #: 5308760 Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible used on GOC6 Disk array ( 5308759 ). Part #: 5308760 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible with 5308759 FRU: Yes Status: Orderable Comments: Per HDVCT RSPL, 212008898, 7/15/08. ** FE ASSIST ** This is a single Hard Drive used in the High Speed Disk Array on the GOC6 Console CT 750 HD and VCT (212001261 23-Jan-2009) ST32050310NS = 250 GB SATA II Hard Disk Drive
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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