BrightSpeed HPower, Velocity or Delight HPower
Symptom
OLC or RSE or RST remote Engineer needs to run "quicksnap" remotely. CAUTION: quicksnap should not be run during data collection. Running ""quicksnap" during data collection could cause the recon engine to fail and interrupt data collection, just wait until the exam is over before running quicksnap. The Easy way to run quicksnap is only two steps - 1 open a unix shell 2- type quicksnap then just following - instructions on the screen. OLC or RSE or RST remote Engineer needs to run "quicksnap" remotely. CAUTION: quicksnap should not be run during data collection. Running ""quicksnap" during data collection could cause the recon engine to fail and interrupt data collection, just wait until the exam is over before running quicksnap. The Easy way to run quicksnap is only two steps - 1- open a unix shell 2- type quicksnap then just following - instructions on the screen. quicksnap INFO: runtime Minimum 15 sec Maximum 120 sec, Ave 30 seconds. The customer could run quick snap from Image Works -> select Browser then the tool chest will be in the upper right had corner of the screen. In the tool chest a button for quicksnap is available. The quicksnap tool is used by engineering to collect needed timer files and various other logs from the system. The quicksnap tool can be used for data gathering when you are gather information for a PQR/PSR.
Applies to
- Models
- BrightSpeed
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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