LightSpeed 4.X - GOC2
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244518 Scan hardware reset failed See Long Description for complete error Sun Sep 26 08:30:10 2004 Error: 244518 ctge04 fwmgr HwManager.c 1536 Scanning hardware reset failed . Error: 244607 HARD RESET through serial connection pass, ETC, STC, OBC all response to ping See long description for a sample error message. Fri Jan 8 08:59:38 2010 Error: 244607 Host: ffldls Process: fwmgr File: HwManager.c Line: 1536 HARD RESET through serial connection pass, ETC, STC, OBC all response to ping Error: 182125 LAN Watchdog TIMEOUT with OBC or ETC (uuid 93, 193) (SW opening abort relay). See LD for full errors Mon Dec 6 22:19:33 2004 Error: 182125 Suite: CT01 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Method: No Method Line: 773 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 22:19:32:730 Log Series: 27 LAN Watchdog TIMEOUT with OBC (uuid 193) (SW opening abort relay). HW/SW Error: Did not receive LAN Watchdog message from OBC. (Last Wdog Probe Sent:1598546 Last Response Rcvd:1598350 (in Ticks)). Error could be for the ETC also Reference Thu Jan 12 09:54:50 2006 Error: 182125 Host: STC Process: Master Exc Handl
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GOC2 405L.8_H4.2M4 LightSpeed 4.X with GOC2 and MDAS 16 Gantry H4 Gantry Model # 2339985 and Global Operator Console 2 Model #'s 2366438 and 2366438-2(Hino) with HP8000 CPU (or newer) and Pegasus Recon ICE Box Product: LightSpeed16 405L.8_H4.2M4 CPU: GenuineIntel Intel(R) Xeon(TM) CPU 2.66GHz 4 2657 MHz i686 Processors Main memory size: 2048 Mbytes [root@presbyct2]# sg_map -i /dev/sg0 /dev/sda SEAGATE ST336753LW HPS2 /dev/sg1 /dev/sdb SEAGATE ST373453LW HPS1 /dev/sg2 /dev/sdc SONY SMO-F551-SD 1.05 /dev/sg3 /dev/scd0 MATSHITA DVD-RAM SW-9574S AZX8 /dev/sg4 /dev/scd1 HL-DT-ST DVD-ROM GDR8163B 0B15 [root@presbyct2]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 4.0G 1.7G 2.3G 41% / /dev/sda1 27M 12M 14M 44% /boot none 1008M 0 1007M 0% /dev/shm /dev/sda6 14G 3.5G 10G 25% /usr/g /dev/sda7 9.8G 753M 9.0G 8% /usr/g/sdc_image_pool /dev/sdb1 68G 28G 40G 41% /usr/g/sdc_image_pool2 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-264368G3 ETC board See long description for details Part #: 46-264368G3 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: ENHANCED TABLE CONTROL HELIOS 2 FRU: Yes Status: Orderable Comments: Not Available
- Area
- CT
Full cause & step-by-step resolution
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