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GE Healthcare · CTLightSpeed101911689610032

LightSpeed 5.X (60kW)

Symptom

MOD Save or Restore functions fail. MOD Save or Restore functions fail Troubleshooting There is no media in the drive message appears in a attention box during a MOD Save or Restore of with Error: 10191 Failed save exam. posted in the Message Log. The fllowing pop-up message appears on screen. Problem is consistent If a different disk is used then the error occurs again when trying to save, restore, or label

Error message

Error: 10191 Failed save exam. Mon Nov 27 03:45:02 2006 Error: 10191 Host: emc1 Process: arserver File: arscommand.c Line: 2304 Failed save exam. Paused 16896

Error: 10032 Media is not formatted or of unknown format See Long Description for the full error Sun Jun 19 22:29:28 2005 Error: 10032 Host: ct01 Process: arsjob File: ArchiveDevice.c Line: 4677 Media is not formatted or of unknown format

Applies to

Models
LightSpeed
Product
LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
5167410 SCSI Tower with MOD and DVD drives for GOC series consoles (replaces 2368838 ) See Long Description for details Part #: 5167410 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Peripheral Tower, dual-bay, MOD-DVDram FRU: Yes Status: Orderable Comments: ** FE ASSIST ** If ordering 5167410 (new) SCSI tower to replace 2368838 (old) SCSI tower for issues not related to the MOD, contact FMI Admin (Sahu, Shankar, sso 501375480 ) to order FMI 25408 (kit# 5317459) instead. FMI 25408 re-uses MOD, so if that is the failure, then continue with 5167410 order.(212001261 11/10/08) *** Second Opinion *** Reconfig should be tried prior to declaring DOA/FOA part (212001261 7/10/09) Per ECR 2030398, 8/2/06, MS11892.
Area
CT

Full cause & step-by-step resolution

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