GE Healthcare · CTLightSpeed
LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2
Symptom
Customer is unable to perform manual reformat of images. Customer is unable to preform manual reformat of images. When Viewer was pressed the reformat would start but then hang with no errors in log
Error message
Message on screen "Reformat is running and needs to be turned off" See Long Description Reformat is running and needs to be turned off. Customer gets this error when trying to run reformations. "Reformat is running and needs to be turned off" Clicking OK would bring up another box that stated that Reformat could not be closed
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2 This is HP CPU host running LINUX with Pegasus IG. 308L.8_H3.3M4 ~ 4 or 8 slice MDAS. ~ Could be an Ultra, Plus or QXi system. Must run swokinstall -p to verify. ~ See Long description for details . LightSpeed 3.X MDAS4 Gantry and GOC2 Gantry - 2281177-2, DAS - 2272768, Console – 2341104-2, Table - 2276776, PDU - 2269902 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 308L.8_H3.3M4 for LightSpeed 3.X (Ultra, Plus, QX/I with Console GOC2 (w/Linux PC) Assembly (2315653) or Xtream (GRE) Console - showprods returns 308L.8_H3.3M4 for LightSpeed 3.X (Ultra, Plus, QX/I with Console GOC2 (w/Linux PC) Assembly (2315653) or Xtream (GRE) Console - showprods returns 308L.8_H3.3M4 for LightSpeed 3.X (Ultra, Plus, QX/I with Console GOC2 (w/Linux PC) Assembly (2315653) or Xtream (GRE) Console
- Area
- CT
Full cause & step-by-step resolution
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