Remote Engineer needs to run "quicksnap" remotely
Symptom
OLC or RSE or RST remote Engineer needs to run "quicksnap" remotely. CAUTION: quicksnap should not be run during data collection. Running ""quicksnap" during data collection could cause the recon engine to fail and interrupt data collection, just wait until the exam is over before running quicksnap. The Easy way to run quicksnap is only two steps - 1 open a unix shell 2- type quicksnap then just following - instructions on the screen. OLC or RSE or RST remote Engineer needs to run "quicksnap" remotely. CAUTION: quicksnap should not be run during data collection. Running ""quicksnap" during data collection could cause the recon engine to fail and interrupt data collection, just wait until the exam is over before running quicksnap. The Easy way to run quicksnap is only two steps - 1- open a unix shell 2- type quicksnap then just following - instructions on the screen. quicksnap INFO: runtime Minimum 15 sec Maximum 120 sec, Ave 30 seconds. The customer could run quick snap from Image Works -> select Browser then the tool chest will be in the upper right had corner of the screen. In the tool chest a button for quicksnap is available. The quicksnap tool is used by engineering to collect needed timer files and various other logs from the system. The quicksnap tool can be used for data gathering when you are gather information for a PQR/PSR.
Applies to
- Models
- Discovery
- Product
- Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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