GE Healthcare · CTBrightSpeed260125010004072518213267591005693
BrightSpeed HPower or Delight HPower
Symptom
Cradle unlatched light on gantry display would come on and could not reset gantry until console was rebooted
Error message
Error: 260125010 CC receive failed. (status:110) Probable software problem. See Long Description for complete error Thu Sep 10 12:18:08 2009 Error: 260125010 Host: tgp Process: tgp_subsys File: ta_main.c Line: 388 Thu Sep 10 12:18:05 2009 Host : Table Gantry Processor Ermes # : 260125010 Exception Class : Secondary Severity : Pri/Soft File : ta_main.c Line# : 388 Function : No System Function Reported Scan Type : None/Unknown Scan: 0/0/0 CC receive failed. (status:110) Probable software problem. When Error: 260125010 is seen on BrightSpeed Delight with AIO console running 08BW44.1 software: According to firmware engineer, the error indicates there was inconsistency on communication between TGP and MTCB. Take the following actions: check the connection between TGP and MTCB check the power supply voltage for TGP and MTCB try to replace MTCB and cable between TGP and MTCB This was reported on RFS: 0040725182 CSO was created and Engineering investigating Problem also reported on PR #1326759 & TRACKWISE Report #1005693
Applies to
- Models
- BrightSpeed
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5120650 ASSEMBLY-MTCB MOUNTING PANEL, HPOWER 5120650 ASSEMBLY-MTCB MOUNTING PANEL, HPOWER. This FRU assembly includes the MTCB circuit board, p/n 2349543-2. 5120650 ASSEMBLY-MTCB MOUNTING PANEL, HPOWER. This FRU assembly includes the MTCB circuit board, p/n 2349543-2. .
- Area
- CT
Full cause & step-by-step resolution
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