GE Healthcare · CTLightSpeed244638244644244637244643
LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry.
Symptom
System could not find the tube type- auto-detect device message posted on monitor. System could not find the tube type- auto-detect device message posted on monitor
Error message
Error: 244638 Scanning with the improper tube configuration can cause damage to the tube. Continue at your own risk Status from the generator: -4 See LD for complete error Mon Nov 15 13:41:38 2004 Error: 244638 Host: ct01 Process: fwmgr File: fwmgr_fw_if.cxx Line: 443 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Scanning with the improper tube configuration can cause damage to the tube. Continue at your own risk Status from the generator: -3 Note: Generator Status -3 means we cannot communicate with SmartID at all Generator Status -4 means we communicated but received a bad response Error: 244644 Tube identity advisory: Advisory messages will be posted to the operator about an unrecognized tube during system startup, during tube warm-up, during Fast Calibration, and in the dose report. See LD for more details Sat Jun 17 10:21:57 2006 Error: 244644 Host: jfkct2 Process: fwmgr File: tubeApprovalPopupMgr.cxx Line: 329 Tube identity advisory: Advisory messages will be posted to the operator about an unrecognized tube during system startup, during tube warm-up, during Fast Calibration, and in the dose report. Error: 244637 System could not f
Applies to
- Models
- LightSpeed
- Product
- LightSpeed RT16 & RT16 Xtra and Vision WB_H_G16_G_GTL = RT16, Xtra WB_H_G16_G_GTL650 = Vision WB_H_G16_G_GTM = RT16, Xtra or Vision LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry Links to the Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 08BW17.7 For LightSpeed RT16 & RT16 Xtra See LD for details 08BW17.7 For LightSpeed RT16 & RT16 Xtra sw_hw_string: 08BW17.7.WB_H_G16_G_GTM Released with FMI 22918 Purpose This FMI delivers software release 08BW17.7 to LightSpeed RT16 and LightSpeed Xtra. This software improves the tube warm-up procedure, and delivers safety and quality fixes to improve system reliability. See Product Quality Fixes and Product Safety Fixes section for further details. See Appendix C (In attachment) for improved tube warm-up steps. Product Quality and Safety fixes are the fixes that were included in Service Pack 2.0 for 07MW11.0, 07MW18.4, and 07BW08.4. 5315090 - Class C (Tab# 182) 5315091 - Class M (Tab# 182)
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required