GE Healthcare · CTLightSpeed
LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry.
Symptom
Scanning fails with recon errors
Error message
ig1 kernel: rac: PCI ERROR: Master Data Parity Error See LD for details ig1 kernel: rac: PCI ERROR: Master Data Parity Error rsh darc rsh ig1 ( ig1, ig2, or ig3 ) cd /var/log tail -1000 messages | more Look for any of the IG errors listed below: Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Master Data Parity Error Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Signaled Target Abort Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Received Master Abort Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Signaled System Error Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Detected Parity Error Aug 29 15:20:24 ig1 kernel: rac: RAC reconfigure: current load -1; new load 0 Aug 29 15:20:26 ig1 kernel: rac: timed out reconfiguring device (1900 ms)
Applies to
- Models
- LightSpeed
- Product
- LightSpeed RT16 & RT16 Xtra and Vision WB_H_G16_G_GTL = RT16, Xtra WB_H_G16_G_GTL650 = Vision WB_H_G16_G_GTM = RT16, Xtra or Vision LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry Links to the Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2362872 Westville IG Module used on GOC3 and GOC4 consoles. See Long Description for details. 2362872 Westville IG Module used on GOC3 and GOC4 consoles. Part #: 2362872 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 19.84 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: IMAGE GENERATION COMPUTER - GRE FRU: Yes Status: Orderable Comments: **FE Assist** applies to CT Not Pet systems. If no stock is available order a Jarrell IG 5147443 to replace a Westville IG (2362872), you MUST order p/n 5193989 software release 06MW29.7, and perform a LFC. See Service note SN06101010A. PET must receive the Westville IG.(12/12/06 212001261) *** 2ND OPINION NOTES *** See the following URL for additional command line diagnostic troubleshooting: http://gemsvst4p.med.ge.com:7005/facets/CT/GRE%20command%20line%20diag%20test.pdf?
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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