GE Healthcare · X-ray R&FPrecision50000195000020
IUI Console Upgrade Kit RCIM communication errors See Long Description Multiple P500D Aretha and Odetta System…
Precision 500D IUI Console Upgrade Kit RCIM communication errors
Symptom
IUI Console Upgrade Kit RCIM communication errors See Long Description Multiple P500D Aretha and Odetta Systems upgraded with the IUI Console Upgrade kit, typically after June 2009, are experiencing intermittent system lockups caused by RCIM communications errors 5000019 and 5000020. During fluoro, digital rad and or rad exposures, the RCIM sysem on relay can be heard clicking.
Error message
Error codes 5000019 and 5000020. See Long Description Example. 67,2009-07-21,12:54:24:192,"VEN",5000020, Error in Communication Infrastructure,2222,DO,DEFAULT, SysCntrl, uponCommunicationError, Component(s)_ETHERNET_Communication,2,1,0, XRUserIfVENUS::COMM_ERROR_8:: Unable_to_communicate_with_RCIM2_board,GenericActor.cpp,1590 68,2009-07-21,12:54:24:192,"VEN",5000019, Error in Communication Infrastructure,2222,AR,DEFAULT, SysCntrl, SubsysMgr, Component(s)_ETHERNET_Communication,2,1,0, COMM ERROR: 8 :: Unable_to_communicate_with_RCIM2_board,SubsysM
Applies to
- Models
- Precision
- Product
- Precision 500D
- Software
- Aurora Odetta
- Component
- Precision 500D Aretha/Odetta version with IUI console upgrade kit 5328038. Precision 500D Aretha/Odetta version with IUI console upgrade kit 5328038.
- Area
- X-ray R&F
Full cause & step-by-step resolution
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