GE Healthcare · Nuclear MedicineInfinia

Infinia Hawkeye 4 intemittent loss of wireless communication connection

Symptom

Infinia Hawkeye 4 intemittent loss of wireless communication connection

Error message

CT_ERROR_HIB_COMM (Error 6004) Source: CTServer.Tacq Message@Subsystem: TLT_6004@ERROR_MSG Detail: CT_ERROR_HIB_COMM:.:Error in HIB communication:.:1. Try again. 2. Perform system restart 3. Perform gantry reset.:.: Error in HIB communication:.:Trace:{0} OP.ERROR_MSG.default } TLT_6004 { SOURCE { ctserver } CATEGORY { Fatal } ROOTCAUSE { 1 } TEXT { "CT_ERROR_HIB_COMM:.:Error in HIB communication:.:1. Try again.\n2. Perform system restart\n 3. Perform gantry reset.:.: Error in HIB communication:.:1. Try again.\n2. Perform system restart\n 3. Perform gantry reset." }

Applies to

Models
Infinia
Product
Infinia HE4 Infinia II Hawkeye 4 & Infinia II GP (Infinia running Windows XP software)
Component
*X-Ray (Generator, DAS, Controller) *X-Ray (Generator, DAS, Controller)
Area
Nuclear Medicine

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare Nuclear Medicine issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare Nuclear Medicine issues