GE Healthcare · CTHiSpeedVCT2600068231872926000683650000
Gantry rotates but system will not scan
Symptom
Gantry rotates but system will not scan. Gantry rotates but system will not scan
Error message
Error: 260006823 Gantry (Axial) could NOT find the ''C'' pulse. See Long Description for full error Tue Jan 17 16:51:34 2006 Error: 260006823 Host: STC Process: Axial File: amc_exec.c Line: 3248 Function: AXIAL CONTROL : axial control Scan: 18729/2/1 Type: Helical Exception Level: Pri/Most Severe Time: 16:51:34:165 Log Series: 144 Gantry (Axial) could NOT find the ''C'' pulse. (AMC State:4 Cmd:0x150c0008 Cmd Vel: 0.008 sec/rev). HW/SW Error: Retry Rx to verify probable Gantry Hardware problem. Error: 260006836 The Encoder and the Drive MUST be Sync'd/Referenced. See the LD for the complete error code Tue Nov 16 14:20:36 2004 Error: 260006836 Host: STC Process: Axial File: amc_exec.c Line: 2132 Function: AXIAL CONTROL : axial control Scan: 50000/2/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 14:20:36:955 Log Series: 69 Axial Motor Control (AMC) Logic will NOT Comand the DRIVE until the Gantry motion is STOPPED. The Encoder and the Drive MUST be Sync'd/Referenced. (Cur State: 10 Cmd: 0x170a0048) HW/SW Error: Retry Rx to verify probable Gantry Hardware problem.
Applies to
- Models
- HiSpeed, VCT
- Product
- HiSpeed QX/i - GOC2 103L.5_HSQXIM4 103L.4_HSQXIM4 102L.1_HSQXIM3 HiSpeed QX/i - GOC2 Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types GOC2 List of softwares the product can run 103L.5_HSQXIM4 103L.4_HSQXIM4 - obsolete 102L.1_HSQXIM3 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP, VCT, and HD750. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) See LD for details 5311936 Axial Encoder Assembly, Hub-Mounted Wheel. Used on H2, HP and VCT. (Replaces 5182284-2 /5182284 / 2369747-2 / 2369747 / 2328307) Part #: 5311936 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Shipping collector for Axial Encoder Assembly. FRU: Yes Status: Orderable Comments: Per ECR 2058601, 212008898, 10/8/08
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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