LightSpeed 4.X - GRE
Symptom
ECG Viewer is not receiving data from monitor when Gating BPM / ECG Trace button is clicked. Getting a pink pop-up box with ECG Viewer is not receiving data from monitor when they click on the Gating BPM / ECG Trace button with in the Fast Chest protocol. There are no errors posted in the messages box. . Getting a pink pop-up box with ECG Viewer is not receiving data from monitor when they click on the Gating BPM / ECG Trace button with in the Fast Chest protocol. There are no errors posted in the messages box. The information in the attention box is ECG Viewer is not receiving data from monitor. Viewer is closing. Please verify that the monitor is on and the ethernet cable is connected, then turn Gating OFF and ON to restart ECG Viewer
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5198566 cable-gantry - EKG PRO See Long Discription for Details Part #: 5198566 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: cable-gantry - exg pro FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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