BrightSpeed HPower or Delight HPower

Symptom

Error message

Error: 290009012 Socket event on 1, fd: 46. See long description for sample error message. Thu Feb 21 07:57:21 2008 Error: 290009012 Host: darc Process: recon_control File: IGControl.cpp Line: 1069 Socket event on 1, fd: 46.

Error: 290009009 Image failed due to: IG error: PROCESSING_ERROR Tue Apr 19 12:44:49 2005 Error: 290009009 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 3968 Function: Image Generation : SBC Processing Image failed due to: IG error: PROCESSING_ERROR. Number of retry so far: 1

Error: 290010002 DR-IG communication error of writing data to socket . Error: 290010002 DR-IG communication error of writing data to socket

Error: 290009023 Resetting IG (1,2,3) because it has reached max consecutive retries: 4 See Long Description for complete error. Error: 290009023 Resetting IG (1,2,3) because it has reached max consecutive retries: 4 Sun May 14 13:40:24 2006 Error: 290009023 Host: darc Process: recon_control File: IG_interface_list.cxx Line: 1272 Resetting ig2 because it has reached max consecutive retries: 4 Note: This could be IG1, IG2, IG3

Error: 290009010 Image suspended due to: image installed with status -1. See long description for full e

Applies to

Models

BrightSpeed, VCT

Product

BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Software

07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 - Original FMI 25389 - Mandatory Safety FMI 25407 - Mandatory Safety - Service Pack 2.0 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 This software was updated by Mandatory Safety FMI 25407 ( Service Pack 2.0 for Software Versions 07MW18.4, 07MW11.10, and 07BW08.4), released 6/13/2008 (Initial Release) Always use the most appropriate documentation for your system. The following was taken from DIRECTION 5191771-100, REV 1 and is provided for your reference. Refer to DIRECTION 5191771-100, which can be found on CT LightSpeed CDROM/DVD, or if online at: FCT Service Engineering Tech Pubs Website , or Common Document Library . Software introduction - FIELD MODIFICATION INSTRUCTION / FMI 25389 Class C and Class M - 07MW11.10 Class C Software, p/n 5220446 - 07MW11.10 Class M Software, p/n 5220446-2 NOTE: 07MW11.10 Class C and M CDROMs were distributed to FE’s via a TAB #182 distribution in advance of this FMI. If you have not received them, contact your process leader to ensure you are on TAB #182’s distribution list. Order them through the GEMS Coakleytech website at http://coakleytech.med.ge.com/cgi-win/default.aspx Product Safety Fixes System shutdown due to X/IO error (multiple PSR's) Scan aborts, start scan fails to light, table or cradle not ready due to firmware start up issues on LightSpeed 5.X and BrightSpeed systems (multiple PSR's) Table moving down on it's own Advanced Vessel Analysis gives incorrect measurements if adjust tracking Product Quality Fixes SmartPrep reliability improvements SmartView reliability improvements Start up Shut down reliability improvements Unable to start New Patient (pixMgmt crash) Images fail to Auto View on LightSpeed 4.X 3 IG systems if SmartPrep used Edit Patient fails due to EditPatientData.ct file not updated correctly Alt F4 crashes Display process or Display Manager process Time drift and time jump Multi language Auto voice defaults to reconfig default voice at End Exam Images fail to transfer to a Kodak PACS Images fail to copy or restore from CD/DVD Unable to Save Multi Step protocols in Reformat or Volume Viewer Enhancements / Improvements Auto Transfer by Series for Scouts Auto Transfer for Dose Report Warning message posted that Auto mA is turned “off” when patient orientation and patient entry do not match the scout series Prospective Multi Recon for Cardiac scan type User selectable series description for Retro recon, Reformat and Volume Viewer mA limited if Tube Warm Up skipped on LightSpeed Pro16 systems IQ Snap -- reserve the scan data files related to images with IQ issues for further investigation Full and Partial Anonynous patient levels Scan date added to Large Image Font Screen Save of Exam or Series text page Patient Name and Patient ID added to update parameters in Connect Pro Save Restore System State time optimized

Area

CT

Related GE Healthcare CT issues

• LightSpeed 4.X - GRE
• Phantom Holder is bent, broken, cracked, or damaged
• LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2
• LightSpeed 5.X (60kW)
• LightSpeed 5.X (60kW)
• Keyboard is not typing the characters correctly