GE Healthcare · CTLightSpeed33438
LightSpeed 4.X - Octane
Symptom
System intermittently freezes while scanning, or when idle WITH Recoverable hard memory ECC Error
Error message
Recoverable hard memory ECC Error at (DIMM S2, CB2) See LD for complete error from /var/adm/SYSLOG Recoverable hard memory ECC Error found in /var/adm/SYSLOG Feb 2 15:40:59 2E:ct02 savecore: pb 15: <5>NOTICE: Recoverable hard memory ECC Error at 0x36eaf398 (DIMM S2, CB3), Bad data: 0xfa3c50c5fd a0e4c Or SYSLOG: Aug 17 07:15:46 5A:gectls unix: NOTICE: Recoverable hard memory ECC Error at 0x642d7c80 (DIMM S5, DB53), Bad data: 0x20107836396 33438
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2199806-8 Memory, 2x256MB Memory, 2x256MB part# 2199806-8 Memory, 2x256MB part# 2199806-8
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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