BrightSpeed HPower or Delight HPower

Symptom

Error message

e1000: eth2: e1000_reset: Hardware Error See Long Description for complete error string The following errors were found in the message log file. This log file is located in the following directory: cd /var/log more mess* Mar 24 07:56:07 br16 kernel: e1000: eth2: e1000_clean_tx_irq: Detected Tx Unit Hang Mar 24 07:56:07 br16 kernel: Tx Queue <0> Mar 24 07:56:07 br16 kernel: TDH <21> Mar 24 07:56:07 br16 kernel: TDT <23> Mar 24 07:56:07 br16 kernel: next_to_use <23> Mar 24 07:56:07 br16 kernel: next_to_clean <21> Mar 24 07:56:07 br16 kernel: buffer_info[next_to_clean] Mar 24 07:56:07 br16 kernel: time_stamp <14f8feb> Mar 24 07:56:07 br16 kernel: next_to_watch <21> Mar 24 07:56:07 br16 kernel: jiffies <14f9456> Mar 24 07:56:07 br16 kernel: next_to_watch.status <0> Mar 24 07:56:09 br16 kernel: e1000: eth2 : e1000_clean_tx_irq: Detected Tx Unit Hang Mar 24 07:56:09 br16 kernel: Tx Queue <0> Mar 24 07:56:09 br16 kernel: TDH <21> Mar 24 07:56:09 br16 kernel: TDT <23> Mar 24 07:56:09 br16 kernel: next_to_use <23> Mar 24 07:56:09 br16 kernel: next_to_clean <21> Mar 24 07:56:09 br16 kernel: buffer_info[next_to_clean] Mar 24 07:56:09 br16 kernel: time_stamp <14f8feb> Mar 24 07:56:09 br16 kern

Applies to

Models

BrightSpeed, VCT

Product

BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5183547-50 AIO console HOST computer See Long Description for details 5183547-50 AIO console HOST computer Part #: 5183547-50 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: AIO console HOST computer FRU: Yes Status: Orderable Comments: added per to AIO program by sso#305010201 ** FE ASSIST ** Be aware that the CDIP board does not come with xw8400 host computer must move it from Your original AIO Console. CDIP P/N 5220229, Hard drive P/N 5183547-26 (212001261 6/24/08) Important: This is the AIO 8400 CPU that was released with BrightSpeed Delight Program. This CPU contains the four seagate 146GB drives. Do not order this CPU if you need the 8400 for the LCGOC/GOC4 console. See info below for differences.

Area

CT

Related GE Healthcare CT issues

• LightSpeed 4.X - GRE
• Phantom Holder is bent, broken, cracked, or damaged
• LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2
• LightSpeed 5.X (60kW)
• LightSpeed 5.X (60kW)
• Keyboard is not typing the characters correctly