During a scan, images get darker and darker (fade out) followed by scan abort

Symptom

Error message

Error: 260105027 (50-0232) SC Supply board has reset. See Long Description: Mon Dec 29 12:05:16 2008 Error: 260105027 Host: orp Process: orp_subsys File: gen_exec.cxx Line: 2720 Mon Dec 29 12:05:15 2008 Host : Jedi Ermes # : 260105027 Exception Class : Abort Severity : Primary File : gen_exec.cxx Line# : 2720 Function : No System Function Reported Scan Type : Helical Scan: 281/2/1 (50-0232) SC Supply board has reset. Z6,Z7= 0h,0h

Error : 260105052 - Jedi code: (20-0264) Smart cathode SC2 communication timeout (warning). See Long Description for complete error. Tue Feb 17 07:05:58 2009 260105052 orp orp_subsys gen_exec.cxx 2720 Tue Feb 17 07:05:57 2009 Host : Jedi Ermes # : 260105052 Exception Class : Secondary Severity : Pri/Soft File : gen_exec.cxx Line# : 2720 Function : No System Function Reported Scan Type : Axial Scan: 50144/5/7 (20-0264) Smart cathode SC2 communication timeout (warning). Z6,Z7= 0h,0h

Applies to

Models

Discovery

Product

Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5173970-2 : SC (Smart Cathode) HV Tank -used on CT750 HD with 08MW software. Not for 09MW29.14 software See long Description for details ** FE ASSIST ** Before ordering this tank (5173970-2 SC HIGH VOLTAGE TANK) make sure you have SW version 08MW39.4. If you have SW version 09MW29.14 then you must order 5332530 SC-Fast KV HV Tank (212001147 010510) SC (Smart Cathode) HV Tank 5173970-2 Part #: 5173970-2 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: SC HIGH VOLTAGE TANK FRU: Yes Status: Orderable Comments: ** FE ASSIST ** Before ordering this tank (5173970-2 SC HIGH VOLTAGE TANK) make sure you have SW version 08MW39.4. If you have SW version 09MW29.14 then you must order 5332530 SC-Fast KV HV Tank (212001147 010510)

Area

CT

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