GE Healthcare · CTBrightSpeed260114039
Gantry fails to reset properly via the console, but resets ok with gantry re-power
Symptom
Gantry fails to reset properly via the console, but resets ok with gantry re-power. see long description for more detail. Gantry fails to reset properly upon reboot, or via scan hardware reset, the message "scanning hardware reset successful" is returned very quickly, but the Ganty display is blank, and all table/gantry functions are disabled, but if the gantry is repowered via the service switches or at the PDU, the reset works properly, and the system operates normally.
Error message
Error: 260114039 No LED MASK ACK received from Console Pushbuttons for setup of FLASHING LEDs See Long Description for details Wed Mar 11 13:12:06 2009 Error: 260114039 Host: tgp Process: tgp_subsys File: cpb_led.c Line: 77 Running: System Reset Wed Mar 11 13:12:07 2009 Host : Table Gantry Processor Ermes # : 260114039 Exception Class : Abort Severity : Primary File : cpb_led.c Line# : 77 Function : No System Function Reported Scan Type : None/Unknown Scan: 0/0/0 No LED MASK ACK received from Console Pushbuttons for setup of FLASHING LEDs LED Setup Mask:0x1. HW/SW Error: Probable hardware, possible software, problem
Applies to
- Models
- BrightSpeed
- Product
- BrightSpeed HPower, Delight, Velocity or MERI HPower HP_P_G4_G_HPT Excel HP_P_G8_G_HPT Edge HP_P_G16_G_HPT Elite HP_P_G16_G_GMV Elite HP_P_P16_G_GMV Elite HP_P_M16_G_HPT BrightSpeed Method of remote software hardware identification check_config swhwinfo List of Supported Console Types : HP_P_G16_ G _HPT Note: G could be GRE, AIO or TIO - check with: cat /usr/g/config/INFO | grep CONSOLETYPE GOC4 AIO TIO List of softwares the product can run: 08BW20.1 07MW11.10 08BW44.1 ( Delight ) 09HW30.4 ( Velocity ) 09BW35.11 ( MERI - Pancake DAS ) FAQ's 1. All BrightSpeed Power Systems use the Performix tube D3186T HP_P_G4_G_HPT (Excel - H-Power Table) HP_P_G8_G_HPT (Edge -H-Power Table ) HP_P_G16_G_HPT (Elite -H-Power Table ) HP_P_G16_G_GMV (Elite -Global Table Mid Value - modified GT1700 no IMS ) Note: G could be GRE, AIO or TIO (check with: cat /usr/g/config/INFO | grep CONSOLETYPE ) BrightSpeed Elite Power Systems will only be sold as Velocity System starting in 2Q/2010. Delight Elite Power being phased out 1Q/2010 BrightSpeed Power 4 & 8 slice systems have been discontinued due to restructuring of the product lineup. Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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