LightSpeed 2.X (Plus, QX/i) - GRE
Symptom
HP Computer does not reboot when console power is cycled by the console on/off switch. See long description for details Customer performs a normal shutdown and the console does Not Boot up. HP Computer does not reboot - when console power is cycled by the console on/off switch. The Monitor/LCD Screens are blank but the leds are lit on the Monitors/LCD Screens. Problem Details: An HP-8200 computer which does not power back on normally - Customer shuts down the system normally. Select System Shutdown- Select Shutdown then ok. - Computer shuts down and then the screen says halting. - Halting system - System Halted This is where you turn the power switch off and the back on again at the console but the console does not power up.
Error message
Error: stuck key message on the screen See LD Operator gets error: stuck key message on the screen and software fails to boot.
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 2.X (Plus, QX/i) - GRE always an SDAS 4 slice H2_P_S4 (SDAS4 and H2 gantry) Lightspeed 2.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 3.X and 4.X. Always has an SDAS 4 slice Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2275756 keyboard - NORTH AMERICAN PC PS/2 See the long description for details Part #: 2275756 Part Type: GP CONSUMABLES Part Weight: 1.36 LBR Repairable: No Returnable: No Hazardous Material: N Description: KEYBOARD, NORTH AMERICAN PC PS/2 FRU: Yes Status: Orderable Comments: FLS - H2 ENGLISH SCIM KEYBOARD. DSM 2262158-9, 2275756, AND 2289697-2 ARE REPLACING 2276441-10. ALL THREE PARTS ARE REQUIRED TO REPLACE 2276441-10. USE EXISTING STOCK FIRST OF 2276441-10 PER PCN 224305. 01/04/02 FOUR PARTS (2262158-9, 2275756, 2289697-2, AND 2289697-8) ARE REQUIRED TO REPLACE ANY OF THE FOLLOWING: 2276441-4, 2276441-5, 2276441-6, 2276441-7, 2276441-11, OR 2276441-12. PER PCN 224305, 224332, AND 224426. 04/05/02
- Area
- CT
Full cause & step-by-step resolution
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