GE Healthcare · CTLightSpeed290014004
LightSpeed 4.X - GRE
Symptom
Scanner fails to boot to applications, Unable to verify DARC system startup. The system will not boot up to applications with a pink attention box: Unable to verify system functionality on startup. Please power cycle the console. If the system fails to startup after the power cycle, then please call GE Service. FE or OLE sees that they can telnet to the DARC but they cannot ping or rsh with the DARC. If the DARC is observed while booting, Drive X adapter X predicting future failure Press any key to continue is seen.
Error message
/dev/md0: not enough valid hard drives - bus0(#), bus1(#) /dev/md0: unable to create a new disk array See long description for details For GRE systems with DARC I or DARC II When logged into the DARC as root and trying to query the SDDA Scan Disks, you get the errors below: cd /usr/g/bin ./gre-raid –q /dev/md0: not enough valid hard drives - bus0(1), bus1(0) /dev/md0: unable to create a new disk array When attempting to create a new disk array partition it also failed with not enough drives found: logged in as root rsh darc cd /usr/g/bin ./gre-raid –c -z The error messages below indicate a bad SDDA disk drive: /dev/md0: not enough valid hard drives - bus0(1), bus1(0) /dev/md0: unable to create a new disk array RAID-0 active with (2) drives, 256k chunk size, and 69GB capacity 35.6MB/sec...min performance failed. Note that bus0 sees the drive but bus1 does not! On a VCT with a VDARC and JBOD When attempting to create new disk partitions: [ctuser@darc ~]$ sudo gre-raid -c -z gre-raid: built May 16 2007 01:06:37 /dev/sd<x>: scanning disk array...done Device Bus ID Mfg Model Fwrev Serial-number /dev/sda 0 1 SEAGATE ST373454LC 0002 3KP2ZGDL00007644V4DB /dev/sdb 0 2 SEAGATE ST373454LC 000
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2362873 SDDA (Scan data disk array) used on GOC3. See Long Description for details. The GOC3 to GOC4 upgrade kits are now under 1 part number, 5144058-500 plus the FE will have to also order the DARC2 that is needed by the DAS as a separate order. Part #: 2362873 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: SCAN DATA DISK ARRAY - GRE FRU: Yes Status: Orderable Comments: OBSOLETE PART case 8391074 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 ** FE ASSIST ** For CT not PET.. IF no stock of 2362873 SDDA must upgrade to DARC II + ICOM Kit per one of the following part number's * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL * 5144058-501, 4,8 MDAS DARC Replacement Kit, JARRELL * 5144058-502, 4 SDAS DARC Replacement Kit, JARRELL Documentaion 5194645-100 Must order software release 06MW29.7, p/n 5193989 and perform a LFC to support this FRU if system is not currently running 06MW29.7 or better (2/19/07 212001261) *** 2ND OPINION NOTES *** Look at the DARC messages log for SCSI disk errors located at /var/log/messages
- Area
- CT
Full cause & step-by-step resolution
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