GE Healthcare · CTLightSpeed2005200152000004164294967295200000415210000407
LightSpeed 5.X (60kW)
Symptom
Can't perform Scout Scan. Can't perform Scout Scan Please go to the error concept and check all that apply The customer may see Scanner Hardware Stopped Scan message in the operator console area 1 Use the following script and search the message log at time of Scout failure to get the correct errors. [insite@erct ~]$ /usr/g/insite/bin/viewlog 2 Type those errors in the psdb search box separate by spaces 3 Go to the error concept and check the appropriate errors
Error message
Error: 200520015 Updating image space, received a bad status code: See the long description for different status codes Sat Jan 22 18:23:06 2005 Error: 200520015 Host: chr09bc1cti Process: environmentMgr File: ImageSpaceFormMgr.c Line: 117 Updating image space, received a bad status code: 200000416 Reason: Response from SdC timeout you may also see this error with different status codes, such as Fri Jul 28 05:12:48 2006 Error: 200520015 Host: vct1 Process: environmentMgr File: ImageSpaceFormMgr.c Line: 121 Updating image space, received a bad status code: -1 Reason: OS error : -1 --- Unknown error 4294967295 Wed Nov 16 08:23:54 2005 Error: 200520015 Host: gect_qxi Process: environmentMgr File: ImageSpaceFormMgr.c Line: 121 Updating image space, received a bad status code: 200000415 Reason: Invalid data from SdC. Error: 210000407 Image space query failed. See Long Description for more details Mon Feb 27 07:19:00 2006 Error: 210000407 Host: csbipct2 Process: dms File: Initialize.cxx Line: 1085 Image space query failed. Error code: -1
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 - Original FMI 25389 - Mandatory Safety FMI 25407 - Mandatory Safety - Service Pack 2.0 07MW11.10 for LS 1x2x3x4x5x, HS QX/i, & BSD 4/8/16 This software was updated by Mandatory Safety FMI 25407 ( Service Pack 2.0 for Software Versions 07MW18.4, 07MW11.10, and 07BW08.4), released 6/13/2008 (Initial Release) Always use the most appropriate documentation for your system. The following was taken from DIRECTION 5191771-100, REV 1 and is provided for your reference. Refer to DIRECTION 5191771-100, which can be found on CT LightSpeed CDROM/DVD, or if online at: FCT Service Engineering Tech Pubs Website , or Common Document Library . Software introduction - FIELD MODIFICATION INSTRUCTION / FMI 25389 Class C and Class M - 07MW11.10 Class C Software, p/n 5220446 - 07MW11.10 Class M Software, p/n 5220446-2 NOTE: 07MW11.10 Class C and M CDROMs were distributed to FE’s via a TAB #182 distribution in advance of this FMI. If you have not received them, contact your process leader to ensure you are on TAB #182’s distribution list. Order them through the GEMS Coakleytech website at http://coakleytech.med.ge.com/cgi-win/default.aspx Product Safety Fixes System shutdown due to X/IO error (multiple PSR's) Scan aborts, start scan fails to light, table or cradle not ready due to firmware start up issues on LightSpeed 5.X and BrightSpeed systems (multiple PSR's) Table moving down on it's own Advanced Vessel Analysis gives incorrect measurements if adjust tracking Product Quality Fixes SmartPrep reliability improvements SmartView reliability improvements Start up Shut down reliability improvements Unable to start New Patient (pixMgmt crash) Images fail to Auto View on LightSpeed 4.X 3 IG systems if SmartPrep used Edit Patient fails due to EditPatientData.ct file not updated correctly Alt F4 crashes Display process or Display Manager process Time drift and time jump Multi language Auto voice defaults to reconfig default voice at End Exam Images fail to transfer to a Kodak PACS Images fail to copy or restore from CD/DVD Unable to Save Multi Step protocols in Reformat or Volume Viewer Enhancements / Improvements Auto Transfer by Series for Scouts Auto Transfer for Dose Report Warning message posted that Auto mA is turned “off” when patient orientation and patient entry do not match the scout series Prospective Multi Recon for Cardiac scan type User selectable series description for Retro recon, Reformat and Volume Viewer mA limited if Tube Warm Up skipped on LightSpeed Pro16 systems IQ Snap -- reserve the scan data files related to images with IQ issues for further investigation Full and Partial Anonynous patient levels Scan date added to Large Image Font Screen Save of Exam or Series text page Patient Name and Patient ID added to update parameters in Connect Pro Save Restore System State time optimized
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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