HiSpeed CTi 6.X with Octane and HSA Gantry
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244553 The STC controller has failed to reset See long description for full error Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset .
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-296317P3 XENTEK POWER SUPPLY See Long Description for more information including stc and ETC power supply locations Part #: 46-296317P3 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: POWER SUPPLY FRU: Yes Status: Orderable Exchange: Not Available Comments: FLS - XENTEK POWER SUPPLY U/O GANTRY & TABLE CTI AND GENESIS AND HORIZON USE P3'S ON CTI ONLY 10/31/96 MS08992 GVR ---------------------------------------------------------- 46-296317P3 REPLACED T3202GT /46-296317P2 PER PCN 189892. MS4636 12/2/96 ---------------------------------------------------------- ALSO USED ON QXI LIGHTSPEED TO BRASIL: IF NO STOCK, CHANGEORDER TO T3202JR. COLLECTION OF DEFECTIVES START7/23/01 MS5277 TAIYO YUDEN P/N 8230 +5VDC, +15VDC, -15VDC, +24VDC,IN 120VAC, 3.6A 50/60HZ MS5900 WAS T3202JR FLS - PLEASE CONVERT SPH ORDER TO OVERNIGHT SHIPMENT IF PART AVAILABLE IN MEMPHIS AND IF FEDEX SERVICE (INCLUDING 8:00 AM SERVICE) MEETS FE NEED TIME CRITERIA FE ASSIST: IN ORDER TO INCREASE REVENUE GLOBAL PARTS HAS CREATED A PROGRAM TO HARVEST PARTS FROM RENEWABLE RESOURCES. THESE PARTS OFFER DIRECT SAVINGS TO THE BUSINESSAND THE FIELD. ORDER THE "U" PART IF AVAILABLE. IF NO "U" USED PARTS ARE AVAILABLE CARES WILL CHANGE THE ORDER TOA NEW PART.
- Area
- CT
Full cause & step-by-step resolution
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