GE Healthcare · CTHiSpeedVCT182703182701
Step and Shoot (SmartStep or SmartView) hand controller not functioning
Symptom
Step and Shoot (SmartStep or SmartView) hand controller not functioning See LD for more Step and Shoot (SmartStep or SmartView) hand controller not functioning When customer attempts to use the hand controller for VCT step and Shoot, the system will not initialize into step and shoot mode.
Error message
Error: 182703 Retries used while transmitting command (0x43)to IHHC See long description for full error Fri Dec 14 10:10:11 2007 Error: 182703 Suite: CT02 Host: ETC Process: Hand Held Control File: hc tx.c 1.6 2/16/99 Method: No Method Line: 171 Function: No System Function Reported Scan: 5552/4/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 10:10:10:690 Log Series: 479 Retries used while transmitting command (0x43)to IHHC. Number of communication timeout errors = 4. Number of NACK errors = 0. Maximum allowed errors = 3. Error: 182701 Interventional Hand Held Control (IHHC) Watchdog Timeout See long description for full error Fri Dec 14 10:10:11 2007 Error: 182701 Suite: CT02 Host: ETC Process: Hand Held Control File: hc wdog.c 1.7 2/16/99 Method: No Method Line: 255 Function: No System Function Reported Scan: 5552/4/0 Type: None/Unknown Exception Level: Secondary Time: 10:10:10:790 Log Series: 479 Interventional Hand Held Control (IHHC) Watchdog Timeout. The IHHC has been disabled. HW/SW Error: Probable hardware, possible software, problem.
Applies to
- Models
- HiSpeed, VCT
- Product
- HiSpeed QX/i - GOC2 103L.5_HSQXIM4 103L.4_HSQXIM4 102L.1_HSQXIM3 HiSpeed QX/i - GOC2 Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types GOC2 List of softwares the product can run 103L.5_HSQXIM4 103L.4_HSQXIM4 - obsolete 102L.1_HSQXIM3 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2199947 CT SONATA HAND HELD CONTROLLER CT SONATA HAND HELD CONTROLLER Part number 2199947 CT SONATA HAND HELD CONTROLLER Part number 2199947
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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