HiSpeed CTi 6.X with Octane and HSA Gantry
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244552 ETC controller has failed to reset See the long description for the full error code Wed Aug 24 06:48:26 2005 Error: 244552 Suite: C408 Host: SBC0 Proc: fwmgr File: HwSetUp.m 1.11 Method: hardReset Line: 416 The ETC controller has failed to reset Error: 244553 The STC controller has failed to reset See long description for full error Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset .
Applies to
- Models
- HiSpeed
- Product
- HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2377227 UTP Transceiver or Media Convertor used on OC with 1X - 4X Gantry - replaces 2148559 10BASE-2 TO UTP CONVERTER See Long Description for Details. 2377227 UTP Transceiver or Media Covnerter for GRE GOC3 Consoles with HP-8000 CPU and older style Gantries LS1X - 4X Part #: 2377227 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: UTP TRANSCEIVER - BNC TO RJ45 With I.T.E PWR SPPLY 24000027 FRU: Yes Status: Orderable Part #: 2148559 Part Type: GP CONSUMABLES Part Weight: 1.36 LBR Repairable: No Returnable: No Hazardous Material: N Description: 10BASE-2 TO UTP CONVERTER FRU: Yes Status: Orderable Comments: ***OBSOLETE PART Case # 11345706*** This part has been identified as technically obsolete and no short term solution has been identified. FE must identify and order a higher or lower level spare as required. Contact your support engineering, On-line Engineering or Parts ID team should you require support. 212012173 7-24-49 ** FE ASSIST ** For P/N 2148559 - Please order the newer media converter 2377227 and external terminator 2154019. The 2154019 50 ohm external terminator is required.(212001261 10/2/07) I re addded my note 7/28/08 as someone removed it
- Area
- CT
Full cause & step-by-step resolution
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