GE Healthcare · CT186328
Scanner Hardware Stopped Scan with Over Load Error was detected on Servo Amp
Symptom
Scanner Hardware Stopped Scan with Over Load Error was detected on Servo Amp See Long Description Scanner Hardware Stopped Scan message appears on the monitor DURING Scan data acquisition with Error: 13-1002-12 Over Load Error was detected on Servo Amp found in the error log
Error message
Error: 186328 13-1002-04 Gantry Req Error: ??? Servo amp Alarm is detected See the Long Description for the complete error. Error: 186328 13-1002-04 Gantry Req Error: ??? Servo Amp alarm is detected Gantry Req Error: 4 or 7 Code: 13-1002-04 Name: Servo Amp Alarm. (GP) Class: Error Description: Servo Amp alarm is detected. Potential Cause / FRU 1. Too many acceleration/deceleration in short duration. 2. Servo Amp 3. Axial Motor
Applies to
- Product
- Sytec Synergy Series - Synergy S, Synergy, Synergy Plus, Sytec SRi/Legato XMj CT Sytec Synergy Series - Synergy S, Synergy, Synergy Plus, Sytec SRi/Legato XMj CT Sytec Synergy Series - Synergy S, Synergy, Synergy Plus, Sytec SRi, Legato XMj For Synergy S to Synergy Upgrade Kit (2185628) OC Label (2108440) GANTRY Label (2108443). For Synergy to Synergy Plus Upgrade Kit (2185630) GEMS–E: OC Label (2108440) GANTRY Label (2108443) Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2107719-2 - P9223SB SERVO AMP - used on Synergy See Long Description Part #: 2107719-2 Part Type: GP CONSUMABLES Part Weight: 24.25 LBR Repairable: No Returnable: No Hazardous Material: N Description: P9223SB SERVO AMP FRU: Yes Status: Orderable
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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