GE Healthcare · CTLightSpeed290009012290009011290009007
Image recon is failing intermittently.
Symptom
Image recon is failing intermittently - document in RFS - critical issue See long description for details. Image recon is failing intermittently.
Error message
Error: 290009012 Socket event on 1, fd: 46. See long description for sample error message. Thu Feb 21 07:57:21 2008 Error: 290009012 Host: darc Process: recon_control File: IGControl.cpp Line: 1069 Socket event on 1, fd: 46. Error: 290009011 Timeout waiting for abort response from the IG. Will reset the IG (1,2,3) See Long Description for more details Error: 290009011 Timeout waiting for abort response from the IG. Will reset the IG. (1,2,3) Tue Aug 15 13:00:05 2006 Error: 290009011 Host: darc Process: recon_control File: recon_control_cb.cxx Line: 1066 Timeout waiting for abort response from the IG. Will reset the IG. This could be for IG 1,2,3 or VIG 1,2,3 ig1 kernel: rac: PCI ERROR: Master Data Parity Error See LD for details ig1 kernel: rac: PCI ERROR: Master Data Parity Error rsh darc rsh ig1 ( ig1, ig2, or ig3 ) cd /var/log tail -1000 messages | more Look for any of the IG errors listed below: Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Master Data Parity Error Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Signaled Target Abort Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Received Master Abort Aug 29 15:20:24 ig1 kernel: rac: PCI ERROR: Signaled System Error Aug 29 15:20:24 ig
Applies to
- Models
- LightSpeed
- Product
- LightSpeed RT16 & RT16 Xtra and Vision WB_H_G16_G_GTL = RT16, Xtra WB_H_G16_G_GTL650 = Vision WB_H_G16_G_GTM = RT16, Xtra or Vision LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry Links to the Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5147443-2 Jarrell IG for NON VCT systems (replaces 5147443 ). See long description for details Part #: 5147443-2 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Jarrell GRE IG with RAC rev.D or Higher FRU: Yes Status: Orderable Comments: Per ECR 2040301 (Part of Jarrell NPI), 212008898, 3/8/07. **FE Assist** applies to CT but not PET systems. Must order software release 07MW11.10, p/n 5220443 (deployed by FMI 25389), and perform a LFC to support this FRU if system is not currently running sw rls 06MW29.7 or 07MW11.10 (8/16/07 212001261) 212008041 12/03/2007 15:23 GMT Part #: 5147443 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Image Generation, 2nd Generation FRU: Yes Status: Orderable Comments: Per Jarrell RSPL, 7/19/06, ms11892. ** FE Assist ** If ordering this Jarrell IG to replace a Westville IG 2362872 must also order a 5127222-2 Shielded Network cable and replace the existing one on your system Plus, must order software release 06MW29.7, p/n Part #: 5193989 and perform a LFC. (12/8/05 212001261
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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